Robinson Restoration - SeattleWater Damage Restoration in Kent, WA

This is the 2nd restoration company I've had to work with since owning my home and I have to say it was a night and day difference. Robinson Restoration by far provided a better service than my last experience with another company. Their Project Manager Marlyn, was always responsive and flexible with her schedule. She would even give me updates on the weekends. The technicians that came to do the work Jesus H, Joe, Jesus W and Anthony, we're always professional and did great work. They were on time and/or would update me if they could be here early or late. Their schedule was always based on what worked for me which was great so I didn't have to miss work. The other companies that they work with for plumbing, abatement, and electrical were great as well. I would highly recommend Robinson Restoration for your restoration needs.

We hired Robinson Restoration after a boiler joint failed and leaked what we thought was a small amount of water in our laundry room, but turned out to be more serious than it appeared. They did a fantastic job from first contact to insurance claim approval. Jeremy was our first contact and he was fantastic, making it an easy decision to hire Robinson over two other contractors who gave us estimates. Jeremy explained everything, inspected thoroughly, was obviously very knowledgeable, rightly urged me to file an insurance claim immediately, and even offered to help me with the claim. Once we hired them, Pierre took over as project manager and did a fabulous and very professional job getting everything done in a timely manner. Every single Robinson employee who came out was terrific - courteous, competent, and very professional. Pierre documented everything very well, resulting in quick claim approval once the restoration work was completed. I highly recommend Robinson if you have water damage. Thank you Jeremy, Pierre, Ismael, Joseph, Jesus Hernandez, and Lawrence! You are all awesome!

Robinson did a great job for us when we had a water leak requiring removal of some drywall and mold remediation. Jeremy Young was our project manager, he was excellent - he clearly explained everything, gave me a lot of confidence in his knowledge, and was very attentive to detail. He came out for the final inspection and was not happy with what he saw, so called another crew to come back and fix a few things, including cleaning up an area the first work crew did not adequately seal off. Nehemiah and Moises came to do the final cleanup, and they were outstanding (I wish they'd done all our work!).