Eco Water RestorationWater Damage Restoration in Kent, WA

With recent storms, our roof got damaged and water came in through our ceiling. Called Eco Water Restoration and they came out immediately, began drying the carpets and were great from start to finish. Ivan and his team were prompt and professional. Samantha helped with billing part and was super helpful and patient. This is the company to call when dealing with water damage emergencies.

First off, a huge thank you to this company! We worked with Bailey and Serge at Eco Water Restoration. They were so wonderful to work with. They exceeded my expectations in so many areas. My trust in Eco was mainly due to Bailey. Working with him was like a partnership, and a good one! His communication was timely and honest. He checked our home frequently and gave me a heads up of when he was to do that. He was down to earth, knowledgeable, honest, respectful, and professional. He offered helpful information and advice, even referred a repair company, whom I'm now working with. I don't want another water damage in my home, but I would very much like an excuse to work with Bailey again! Serge was on the quieter side. Bailey informed me that he was currently working on his English, but that he was professional and efficient. All very true! With the "damage" he had to do to our home, tearing out the ceiling, walls, and floors, he did it in such a clean and precise manner. He was great at keeping the work isolated to only the necessary spaces. I never even saw any mess, it was like it disappeared into thin air. Apart form the noisy fans that were out of their control, remediating our home with Eco Water Restoration was such a smooth and comforting experience. They do things right! I wish I could use them for other work in my home! It's pretty clear that we highly recommend Eco Water Restoration. We've already referred them to many friends!

Eco Water Restoration – Absolutely Top Notch We had a dishwasher leak that led to water damage in both our kitchen and the downstairs ceiling and wall. I called Eco Water Restoration right after getting the leak stopped, and they had someone out the very next morning. From start to finish, their team was professional, responsive, and truly exceptional. Ivan arrived first and was incredibly thorough. He took detailed measurements, tested our ceiling for asbestos (which came back negative), and got the process moving quickly. Serge and his helper came shortly after to remove the damaged ceiling and wall downstairs and set up commercial-grade drying equipment in a sealed containment area. They also removed our dishwasher and opened the wall behind it to ensure proper drying. Bailey handled most of the ongoing work and was fantastic throughout. He regularly monitored moisture levels and communicated clearly every step of the way. He discovered that water had also spread underneath the kitchen tile, including under the dishwasher, the fridge, and a section in front of that area. He tented off the entire kitchen and carefully removed all the affected tile before continuing the drying process. They also did an outstanding cleanup job after every visit, leaving everything tidy and safe. Bailey even helped us with a plumbing issue along the way, which his company covered, and followed up afterward to make sure everything was still in good shape. Their office kept both us and our insurance company up to date with clear communication and equipment cost tracking. Now that everything is fully dried and the job is complete, we can honestly say this was one of the best service experiences we’ve ever had. Huge thanks to Ivan, Serge, and especially Bailey. Eco Water Restoration is professional, trustworthy, and highly recommended.