ServiceMaster Recovery on Demand - ColumbiaWater Damage Restoration in West Columbia, SC

We had an outstanding experience from start to finish. The entire team was professional, friendly, and truly cared about making sure everything was done right. After the damage to our floors and ceiling they handled the repairs with exceptional quality and kept us informed throughout the entire process. A special thank you to Chad, who went above and beyond every step of the way. He helped us navigate the insurance process, coordinated the repairs, and even assisted with finding replacement items. His dedication, communication, and willingness to help made a stressful situation so much easier for our family of 7. We couldn’t be happier with the results and are so grateful for everything they did. I highly recommend this company to anyone looking for honest, reliable contractors who genuinely care about their customers. Thank you again for the amazing service!

Service Master Recovery on Demand is the only mitigation company you should call when an unfortunate loss happens at your home! My insurance company recommended them. I must say, I was so nervous at first. But, my worries were quickly alleviated! The company called within minutes of my insurance contacting them. Dana, the project lead who would initiate things came within the hour. Dana found damaged areas I could not see using his equipment. He was expectional and thorough! He was mindful of items. He moved small things out of the way with care and ease, as if it was his home. That meant so much to me. While my children were there, he used clean drapes to contain his work. The insulation was wet so it needed to come down. You could not find a piece of insulation on my floor after he was done. Dana courted things off and did an excellent job. He notified me every step of the way as he worked. The supervisor came the following day to inspect things and to ensure I was satisfied with the project lead so far. He was also very kind and nice! He provided me with his card to contact him if I had any concerns! They provided products and details to my insurance company. I am SO appreciative of the work done as I prepare for a contractor to come in and replace the damage. I am absolutely blown away at their customer service, the precise cuts to remove damaged areas, and the care to preserve items in my home. This is how consumers should be treated when a lost has happened! I could NOT have asked for a better, more qualified company than Service Master Recovery on Demand!! Thank you all!!

Service master was the best to handle my project,came in with estimate on price and time to complete the project,Zach made this go so much smoother than i ever thoight it would! Well satisfied and fully recomend service master for all your needs. You wont be disappointed. John Thomas