Doan Restoration of MichiganWater Damage Restoration in Port Huron, MI

UPDATE!! Once again, these guys are superb! I’d like to thank once again Quade, Brian, Brandon, Tony, Evan and Eric. These guys are quick, helpful, so so kind, and so good at their job. I hope I never need them again, but they will definitely get my business if I do and I would recommend them to anyone! These guys are the best! Quade and Talis are amazing! Our basement flooded from a broken meter and they got out to us so fast! They had the water gone, clean up, blowers, dehumidifier and air purifier going super quick and explained everything to us, what we should expect next and said we could call with an additional questions. Super nice, helpful and respectful guys. Highly recommend this company!

Wow! What a God send!!! Doan's was a referral based on a follow-up from a service call from Blessing PH&E. They came highly recommended as honest, trustworthy and quick to respond. Boy I'll say! Jack from Blessing called and gave Doan's a brief summary of my problem (as he reported he planned to), and as I watched him pull out of the driveway... my phone began to ring and it was Doan's calling to assist already! Now I thought that's service right? Wait...it gets better! Jacqueline talked me through the situation and explained they actually had some staff in the area that could come and complete the FREE inspection to get me started today! Yes please! This is already a nightmare! Let's try to reduce as much damage as possible was my thought ....Not a problem, she will contact the staff and they will contact me shortly. Less than five minutes later, Quade called. He told me the GPS gave him an ETA of 9 mins. He and Brandon arrived and were so friendly and professional. They immediately put my mind at ease. They were nice and respectful. They were NOT the least bit condescending as some service men can be when working with a female. My own personal circumstances at this time are making my situation extremely emotional, These gentlemen handled that with poise, grace, and kindness! My grandmother always said it doesn't cost anything to be nice. In these days when it seems home training has gone by the wayside; it's refreshing and inspired hope to see that it still exists. It obvious that Doan's found it in these two individuals when they hired Quade and Brandon! I honestly felt like I could have left them in my home unattended and not worried one bit! That caliber of professional is almost nonexistent these days; I've only ever experienced it one other time, in my 49 years! I highly recommend Doan Restoration and will definitely be singing their praises from the rooftop to anyone who listen in the future. They walked me through the process and right out of the nightmare that was going on, explaining things every step of the way, making sure I understood and this alone made the stress reduce by 75% almost immediately! Thank you so very much!!!! I can't say enough!

Brad is a great manager. He’s the guy on the phone that manages the project. He is understanding, he listens to the resident of the home he’s working on. I sincerely thank him, as well as Brandon, Steve, Eric, Brian and Tony. They are very efficient professionals, also friendly and respectful. They did a great job!