Rhino Restoration of AtlantaWater Damage Restoration in Smyrna, GA

⸻ We had a great experience with Rhino Restoration of Atlanta. They handled mold remediation at our property and did an excellent job from start to finish. The team was professional, responsive, and clearly knowledgeable about the process. They took the time to explain everything, kept the work area clean, and made sure the job was done thoroughly. What really stood out was their attention to detail and commitment to doing things the right way. They showed up when they said they would and stayed on schedule, which we really appreciated. I would highly recommend them to anyone needing mold remediation or restoration services.

Rhino Restoration is the real deal I cannot say enough good things about my experience with Rhino Restoration, especially working with Mathijs. After my home suffered a serious flood (Category 3), my biggest fear was mold and long term damage. I was stressed, overwhelmed, and unsure of what to do next. From the very first phone call, Mathijs brought clarity, calm, and confidence into an otherwise chaotic situation. He arrived at my home in under 35 minutes, professionally dressed, fully equipped, and ready to work. He immediately noticed that I was in distress and took the time to ask the right questions so he could help me quickly and correctly. He walked me through the entire assessment, explained the paperwork clearly, and made sure I understood exactly what was happening and why. Mathijs was meticulous and respectful of my home. He protected high traffic areas with paper, carefully monitored all damaged areas, and explained why each machine was placed where it was. Nothing felt rushed, careless, or unnecessary. His documentation was thorough, and he showed me exactly where moisture was detected so I could clearly see that any demolition was justified and kept to an absolute minimum. What stood out most was his communication and consistency. Every day, he arrived at the same time and used a system to notify me of his ETA. Each visit, he explained what he and his team would be doing and how it was safeguarding my home in real time. I always knew what was happening and why. He also helped me navigate the insurance claim process, explained the costs clearly, and aligned everything with what my policy covered. That level of transparency mattered more than I can express. From Friday night to Tuesday, all moisture was fully extracted, the equipment was removed, and my home was stabilized. Throughout the entire process, Mathijs made me feel safe, reassured, and genuinely cared for. He was kind to my dog, family friendly, and still every bit the professional expert you want handling a crisis like this. There was never a single moment where I questioned his knowledge, integrity, or expertise. If I had to rate this experience, it’s a 10 out of 10 without hesitation. I would absolutely recommend Mathijs and Rhino Restoration to anyone dealing with water damage or an emergency situation. If you’re trying to decide who to trust with your home, stop searching and call Rhino.

Mathijs communication was great. They Co. was prompted to book me an appointment. Very accomplished as well. He answered all my questions and went above his appointment to check other areas of concern I inquired about. Very respectful and amicable as well. Report was good and options were given to resolve my water problem.