Neko WaterWater Damage Restoration in Riverside, CA

When I experienced a big water leak (pipe break in middle of night), this restoration firm arrived out a lot quicker than I anticipated. They arrived quickly with state of the art drying equipment and began pulling the water out immediately to minimize further damage. They looked for concealed moisture in walls, floors and ceilings and walked us through the repair operation step by step. I enjoyed that the techs were so organized and competent the entire time I was there on the job. They did a good job communicating and working hard to make sure the property was totally dry and safe again. They responded quickly and were quite helpful. The whole process seemed trustworthy and much less stressful.

We phoned Neko Water Damage Riverside since our kitchen was really soaked. They arrived there on schedule and immediately began draining the water to prevent any further issues. The specialists did a superb job and searched very closely for any evidence of water in the cabinets and on the floors. It was also very beneficial that they helped us file a claim with our insurance company. They came over every day to check on the drying gear and tell us what was going on. It looks like the strategy to put things back together was properly thought out and carried out.

There was unexpected water damage in the kitchen from a dishwasher leak. This company was fast and did a great job on the emergency water extraction. They put in structural drying apparatus and watched it closely for several days. They also did mold remediation so there are no residual problems. Great staff to work with, very knowledgable and easy going. Everything was smooth and properly arranged.