Mr. Drippy PlumbingWater Damage Restoration in Birmingham, AL

I originally called My Drippy Plumbing on March 24 after finding them on the internet. I was having trouble finding someone to install my new Freedom Whole House Water Filtration System & a separate whole house Fluoride Filtration System. They immediately agreed to have someone come to my home to give me a free estimate. They sent Gene the next day. He arrived about 9:00am and quickly worked up an estimate. My wife and I agreed with the amount. When I asked when he could do the install he said he could do it that same day. I was quite surprised and excited to get the job done so quickly. One little part was missing on the fluoride filtration system. Gene indicated he would come back out to finish installing that system once the part arrived. The part arrived on April 1st and Gene was able to come out on April 3rd to finish the job. There was no charge for the 2nd visit. Both filtration systems look fantastic and are working great. My wife and I are very happy with the work done by Gene from Mr. Drippy and we highly recommend them for all of your plumbing needs. (On a sidenote, Gene also discovered that our expansion tank on the gas water heater was shot and he replaced it on the first day and he also replaced a leaky faucet on the backside our house on the first day.)

The Repairman was at my house on. Time. He verified with me what I wanted done. He pointed out other plumbing needs. Repair options that included discounts and prices were explained to me. I chose the best option for me. They had great discounted bundle prices. The work was promptly and satisfactorily done. The repairman was very professional and knowledgeable. He patiently explained all work done to me and answered any questions I had.

We worked with Greg and Laura and both were fantastic. We really appreciated their clear communication and prompt service. Multiple options for a solution were presented and at no time did we ever feel pressure to make any particular decision or feel like we were being "upsold". My Dad was a Master Plumber for decades and I soaked up a little from him on pricing and scope of work. Everything Laura and Greg presented was accurate and fairly priced. In my opinion, this is a very professional organization. Not opinion, but fact, we are grateful to have taken a chance with this Company we were not familiar with. Our primary reason for choosing MD was the crazy amount of reviews having an average of 4.9 The last company we used for an issue... not so much lol. I now understand why MD reviews are so positive and gladly add my recommendation. I am a new loyal customer.