PuroClean Restoration SpecialistsSmoke Damage Restoration in Frisco, TX

I had a great experience with PuroClean Restoration Specialists. They were quick to answer my call and had a specialist at our home within a couple of hours, exactly when I requested. Nick arrived on time and was professional, friendly, and knowledgeable. He took the time to explain the issue and what needed to be done in great detail. I really appreciated the excellent customer service and would definitely recommend Nick and PuroClean Restoration Specialists to anyone in need of their services.

Would highly recommend this company and Luis A in particular. He was so patient, communicative and knowledgeable. He never rushed and answered each question to my satisfaction. I felt safe with him in my house. He made it as easy as a situation like this (sudden water leak and resulting damage) could possibly be. If I ever had another issue I would call them again without hesitation.

This is 2nd review from my 2 experiences with PuroClean, Frisco location. Both times they far exceeded my expectations. Our situation is our roof is leaking week after the roof was replaced last May. Installed by Refined Roofing, Prosper, owned by Brent Lee. Still leaking today. Called Frisco office Friday 4/10/26. Lady I spoke to truly cared and understood our situation. She expedited our matter and within 15 minutes, got a call from, I believe Ryan. He understood my urgency and situation and told me first thing Monday a specialist will come out. Early Monday, I belive it was Daniel, hope I'm right, showed. Young man with great personality and genuine concern, did all he needed to, to check for water damage. He was very through and took many pictures and used all of his sensitive equipments to check for water damage and saturation. He clearly told me the findings and seemed sincerely honest! Beginning of early last year we had water damage in the kitchen and dining area. Plummer we called told us to call the water damage specialist they use. A large company. It was one of the worst experience as a homeowner with this company. Never will we use them. Puroclean will be the only company for us! I will tell every neighbor about PuroClean. Hope they will never need them but with all the fierce storms around here, good to have a great, reputable, professional company to call.