About This Company
True North Restoration of Dallas is a leading smoke damage restoration company serving the Dallas, TX 75238 area and surrounding communities. With over 15 years of industry experience, our IICRC-certified team specializes in comprehensive restoration services including smoke damage cleanup, water damage mitigation, flood restoration, and fire damage repair. Available 24/7 for emergency response, we understand the urgency of property damage and commit to arriving within one hour of your call. Our highly trained professionals work directly with insurance companies to streamline the claims process and minimize out-of-pocket costs for homeowners and businesses. We serve both residential and commercial properties throughout a 50-mile radius of Dallas, bringing professional expertise, advanced restoration techniques, and compassionate customer service to every project. True North Restoration is dedicated to restoring your property and peace of mind.
Services
Services Offered
Comprehensive smoke and odor removal for residential and commercial properties.
Smoke Odor Neutralization
Thermal fogging and hydroxyl generators eliminate embedded smoke odors.
Soot Cleaning
Dry-chemical sponges and wet cleaning remove soot from walls and surfaces.
Air Scrubbing
HEPA filtration removes smoke particles from indoor air.
Surface Deodorization
Antimicrobial treatment applied to all affected surfaces.
HVAC Cleaning
Duct cleaning and filter replacement to remove smoke residue from air systems.
Content Cleaning
Ultrasonic and hand-cleaning of personal items affected by smoke.
I can’t say enough about the team at True North Restoration, especially Orlando and Marco. Our family recently went through a house fire, and in the middle of that chaos, they were exactly what we needed. From day one, they were not only professional and responsive, but genuinely empathetic to what we were going through. They took the time to explain every step, kept us informed, and made a stressful situation feel manageable. Orlando and Marco treated our home and our situation with care and urgency, and you could tell they truly take pride in helping families during difficult times. While I wouldn’t wish a fire on anyone, if you ever find yourself needing restoration services and want a company you can trust, True North is it.
I had a small mold issue and reached out to many different mold removal companies for estimates. (Even though the issue was small, i am really sensitive and needed the issue resolved quickly.) Of all the companies I contacted, True North was the first to reach out to me. Not only that, but Marco was amazing at answering all my questions, thorough in gathering necessary info, and supplying an estimate very quickly. They were even ready to start the project the same week! Ultimately, the damage was small enough that a friend took care of it for me, but I was still really greatful for the professional, quick response and all the good advice Marco offered. I will absolutely use True North if I have need in the future!
Last month we discovered mold in our crawlspace, a pretty significant amount and we reached out to many restoration companies until we felt very comfortable with Marco and the team at True North. They shook my hand and said we’ll get all this mold out of here what end up being one week turned it into two weeks, and the team was absolutely amazing and honored their word they took care of the mold without charging me more for the extra time. Not only did Marco and the team do an amazing job. They were fantastic communicators on a daily basis and really took pride in their work. I’m an insurance Executive and I’ve worked with many restoration companies and I went into this very apprehensive given my professional experience. However, this was the most amazing and transparent process and I can’t say nothing but phenomenal things about the team truly exemplary. How to say I would highly recommend the team. Shout out to the owner Orlando.
Reviews pulled from Google · Refreshed monthly
About True North Restoration of Dallas
True North Restoration of Dallas is a leading smoke damage restoration company serving the Dallas, TX 75238 area and surrounding communities. With over 15 years of industry experience, our IICRC-certified team specializes in comprehensive restoration services including smoke damage cleanup, water damage mitigation, flood restoration, and fire damage repair. Available 24/7 for emergency response, we understand the urgency of property damage and commit to arriving within one hour of your call. Our highly trained professionals work directly with insurance companies to streamline the claims process and minimize out-of-pocket costs for homeowners and businesses. We serve both residential and commercial properties throughout a 50-mile radius of Dallas, bringing professional expertise, advanced restoration techniques, and compassionate customer service to every project. True North Restoration is dedicated to restoring your property and peace of mind.
Company Details
- Founded
- Est. local business
- Service Area
- Dallas + surrounding TX
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
Videos
No video added yet
Contractors with videos get significantly more inquiries.
Certifications
No verified certifications have been added to this listing. Claim this listing to display your credentials.
No verified certifications have been added to this listing yet. Claim this listing to add your credentials.