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Disaster Response and RestorationSmoke Damage Restoration in Memphis, TN

24/7 Available
(901) 213-8121Call Now
700 North Willett Street, Memphis, TN, 38107

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Disaster Response and Restoration — photo
Photos via Google
IICRC Certified
24/7 Emergency Response
Google Rating: 5.0 / 5 · 13 reviews
Serves: Memphis, TN
Category: Smoke Damage Restoration
Certified: IICRC Certified Firm

About This Company

Disaster Response and Restoration is Memphis, Tennessee's premier smoke damage restoration specialist, serving the 38107 zip code and surrounding areas with comprehensive disaster recovery solutions. Led by experienced professionals Ken and Frankie, this IICRC-certified restoration company provides 24/7 emergency response for residential and commercial properties affected by fire, smoke, water damage, and mold. With a 5-star rating from 13 verified customers, they excel in rapid response, meticulous cleanup, and insurance claim assistance. Their services include smoke damage restoration, structural repairs, decontamination, and complete property restoration. Known for arriving on time and completing projects within stated timeframes, they maintain the highest standards of workmanship and attention to detail. Disaster Response and Restoration works directly with insurance companies to streamline claims and restoration processes, ensuring minimal downtime for affected property owners.

Services

Smoke Odor Neutralization
Soot Cleaning
Air Scrubbing
Surface Deodorization
HVAC Cleaning
Content Cleaning

Yes, Disaster Response and Restoration operates 24/7 for emergency disaster response. They understand that fire and smoke damage can occur at any time, and their team is always ready to respond immediately to minimize damage and begin restoration work.

Yes, they work directly with insurance companies and provide comprehensive insurance assistance. As recommended by insurance professionals, they help streamline the claims process and handle all aspects of restoration work with insurance companies.

Disaster Response and Restoration responds within one hour of emergency calls. Customer reviews confirm they arrive when promised and maintain excellent punctuality in both response and project completion timelines.

Services include smoke damage restoration, fire damage restoration, water damage restoration, mold remediation, structural repairs, decontamination, and complete property cleanup. They serve both residential and commercial properties with comprehensive disaster recovery solutions.

Disaster Response and Restoration serves Memphis, Tennessee and the surrounding greater Memphis area, including the 38107 zip code and adjacent communities.

Customer Reviews

·13 Google reviews
MMeri Sides

As an insurance professional I can say with certainty that you will not find a better company to restore you back to where you were before loss than Ken and Frankie. I will ALWAYS recommend them to my insureds and use them personally. They are like family and go above and beyond what we are used to. He understands how insurance works, studies your policy and fights for your repairs. You will not regret getting DRR involved!! ❤️❤️

RRandy Belford

They were here when promised. Completed the work in the stated time frame. Great clean up after job finished. We have 3 dogs so we were concerned about roofing nails. Only found 1 in the backyard up against the foundation. Crew was courteous and professional.

ppat scallion

I am absolutely thrilled with my porch cover. The ice storm destroyed my cover. My new cover is strong ( they used 6X6 posts) and beautiful. Thank you so much for a job well done!!❤️❤️

Reviews pulled from Google · Refreshed monthly

Questions to ask before hiring

Before hiring any smoke damage restoration contractor, verify these points directly with the company.

  • What odor neutralization methods do they use — ozone, hydroxyl, or thermal fogging?
  • Do they clean HVAC systems, ductwork, and air handlers?
  • Can they restore smoke-damaged contents and personal belongings?
  • How do they handle soot on porous surfaces like drywall and insulation?
  • Do they coordinate with insurance adjusters for smoke damage claims?
  • Are they licensed and insured in your state?

Speakable Summary

Disaster Response and Restoration provides emergency restoration services available 24/7 for smoke and fire damage in the Memphis area.

This IICRC-certified restoration company offers around-the-clock emergency response for immediate disaster recovery assistance.

The team is fully IICRC certified and maintains the highest industry standards for disaster restoration and damage mitigation.

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