Cleveland Water and Fire Restoration, Inc.Smoke Damage Restoration in Solon, OH

We cannot say enough incredible things about Mark and Filipe from Cleveland Water and Restoration. What started as one of the most stressful and overwhelming situations for our family quickly became manageable the moment they walked through the door. From the very beginning, they were calm, professional, and incredibly knowledgeable. They explained everything clearly, answered every question with patience, and immediately got to work with a level of diligence that truly impressed us. You could tell they take real pride in what they do. Filipe worked quickly and efficiently without ever cutting corners. During a time when our home felt chaotic and uncertain, he brought organization, reassurance, and confidence. His attention to detail was remarkable, and he treated our home with the same care and respect as if it were his own. What stood out most was his strong work ethic. He didn’t waste a single moment. He moved with purpose, communicated consistently, and made sure everything was handled thoroughly and safely. In a situation that felt overwhelming for our family, CW&FR’s professionalism and speed made all the difference. We are beyond grateful for their dedication and compassion during such a stressful time. If you ever find yourself needing restoration services, you will be in excellent hands with and Filipe. The staff are true professionals and an absolute asset to Cleveland Water and Restoration.

my sump pump broke, and flooded my basement from a 20 minute rain storm. i was panicking, and my dad called cle fire & water to come out to help. Nick showed up the same day, very quickly. he was very nice, respectful, and helped mentally prepare me for what needed to be done. then, Roman, Ian, and Flavio came over to do all of the grunt work. Roman was very kind, considerate, patient, knowledgeable, and thorough, i ended up speaking with him the most. i gave them a quick tour of the house, let them know i wished to work on my basement bedroom last, and i was extremely grateful for them accommodating that request. it’s been an emotionally taxing week. Roman, Ian, and Flavio got straight to work, right away, and answered any questions i had, too. i was honestly surprised and impressed with both their speed and efficiency. they helped get all of the mess cleaned up, and brought dehumidifiers and fans to help dry/air everything else out. i’m super appreciative of these guys coming out and helping handle this mess, and i appreciated them being so respectful and considerate of my home, because i’m a weirdo. highly recommend, and thank you so much again for all your hard work ♥️

Exceptional Remediation Work and Professionalism I am incredibly grateful to the hard-working crew who performed the remediation work at my home following extensive water damage: Roman, Nate, Alex, Jonathan, Ian, Josh, Felipe, Flavio, James, Luke, and Nick. From start to finish, they were professional, efficient, and compassionate during a very stressful time. Every crew member worked diligently while at the house. I was very impressed by the strong work ethic exhibited by the entire team! Their attention to detail and commitment to quality were evident in everything they did. Roman, the team leader, impressed me with his calm, capable presence and clear communication. He explained the process thoroughly, answered all my questions, and made sure I understood what to expect. His leadership kept the team moving smoothly, and it was clear they respected his direction. Beyond his professionalism, Roman was genuinely kind—he treated me and my home with care, which made a difficult situation much easier to navigate. Thanks to Roman and his team for an exceptional job! I truly appreciate their hard work and would confidently recommend Cleveland Water and Fire Restoration to anyone in need of remediation services!