Bostonian Cleaning & RestorationSmoke Damage Restoration in Braintree, MA

On Christmas Eve at approximately 10 PM I discovered that my finished basement, which I rarely use since the children moved out, was soaken wet everywhere I walked and looked. At the time I did not know the source of the leak, only that its effects were widespread. On the recommendation of a family member to contact Bostonian Cleaning and Restoration, I called late in the evening just wanting to get on their “call back” list. Imagine my surprise when I received a call from them on Christmas morning asking if I needed immediate attention. Having turned off the water and not wanting to disturb anyone’s celebration, I indicated that assistance could wait until the next day. Early the next morning two staff came to my home to assess the damage which they determined to be extensive: all carpet and pads in every room had to be ripped up and ceilings had to be taken down as did parts of some walls. (I note here that this was not simply a visual assessment; they had tools which measure moisture in walls and ceilings.) As explained by the staff, we needed to work quickly to prevent mold and mildew, an important remedy given that I care for grandchildren in my home. Within a few hours a crew was at my home completing the required work. The extent of the damage was documented by the crew in the event I needed to offer proof on an insurance claim. As an important and added precaution, Boston Cleaning and Restoration set up four or five enormous fans and three dehumidifiers in my basement to eliminate moisture. Throughout all of this, the staff and crew were helpful, courteous, and professional. At all times I knew I was receiving excellent guidance and professional care. I cannot recommend more highly the quality of the staff, the excellence of their work, and the care and attention I received from every single person at Boston Cleaning and Restoration…..all during the week after Christmas.

My parents, who are in their 80s, recently had a massive flood in their home one evening at 10pm. Brian with Bostonian was there immediately and made a horrible situation just a bit better. Their quick action and professionalism over the next few days were much appreciated. We would highly recommend Bostonian to others in similar situations.

I recently had water damage in my home due to a clogged HVAC condensate line. I called Bostonian Cleaning & Restoration and they responded within an hour to clean up the mess. The crew was very professional, and they took great care protect my floors and carpets while they were working. They were also helpful in communicating everything to me and the insurance company. After they removed the damaged ceiling and dried everything, they left my house spotless. I also used Bostonian to do the repairs and painting. I couldn’t be happier with the results!