ProTech RestorationSmoke Damage Restoration in Elk Grove Village, IL

Manny and Carlos are amazing. They worked around my schedule and made sure to preserve the molding that was obsolete in my historic home. They finished the job in a quick amount of time but did not skimp out on craftsmanship. I would recommend this company again, but would only want these two guys in charge of the work. They are amazing.

Experienced a sewer main break at our home… I don’t think further explanation is needed. Called ServPro. They came out and assessed the situation. Told us we needed to act quickly. Then they ghosted us. Finally reached them after a week and they told us they were too busy and couldn’t help us. I then reached out to 3 other restoration companies. Jennifer from ProTech called me within minutes of entering my information online about 4 pm. She told me she would get someone out to our home to assess the project that evening. Within 2 hours Roberto arrived and spent the next 2 hours inspecting the problem areas. I received a call from one of the other companies I reached out to the next morning at 10:30. By that time Roberto and his crew had already been working here for an hour. This process started on Tuesday afternoon. It’s now Thursday evening and the Pro Tech crew just left. Our house is dry, clean and all the nastiness that was created is now gone. I still can’t believe how hard they worked and how quickly they reacted. In addition to that each employee is professional and nice to have around. If you need the services of a restoration company, don’t bother with the chain companies… make your first call to Pro Tech Restoration. While you’re talking to some call center trying to get on their schedule to come to your home, Jennifer will already have Roberto and his crew on the way to your home. They’ll be back next week to start the “putting it all back together “ process. But for now, knowing that my home is again clean, I’m very happy!!

I am giving Protech the highest rating possible for our flood restoration, pack-out, hardwood floor restoration, baseboard repainting and pack-in. Every single person I dealt with was extremely knowledgeable, courteous, respectful and went over the top to make sure I was satisfied with the process and outcome. Manny was an outstanding manager, coordinator and general contractor for every step and Roberto and Al were exceptional with the entire pack-in/out process. Great job Protech! I recommend this company to everyone who needs any of their services!