About This Company
Fire & Water Damage Recovery is a premier smoke damage restoration company serving San Leandro, CA and surrounding communities. With over 15 years of specialized experience, our IICRC-certified team provides comprehensive restoration services including fire damage repair, water damage recovery, mold remediation, and emergency mitigation. We understand that fire and water damage emergencies demand immediate professional response, which is why we operate 24/7/365 with rapid response times typically under one hour. Our project managers maintain transparent communication throughout the restoration process, ensuring your property receives expert care. We work directly with insurance companies to streamline claims and reduce your out-of-pocket expenses. Our team combines cutting-edge restoration technology with genuine commitment to customer satisfaction, as evidenced by our 4.8-star rating. Whether residential or commercial, we handle projects of any size with professionalism and expertise.
Services
Services Offered
Comprehensive smoke and odor removal for residential and commercial properties.
Smoke Odor Neutralization
Thermal fogging and hydroxyl generators eliminate embedded smoke odors.
Soot Cleaning
Dry-chemical sponges and wet cleaning remove soot from walls and surfaces.
Air Scrubbing
HEPA filtration removes smoke particles from indoor air.
Surface Deodorization
Antimicrobial treatment applied to all affected surfaces.
HVAC Cleaning
Duct cleaning and filter replacement to remove smoke residue from air systems.
Content Cleaning
Ultrasonic and hand-cleaning of personal items affected by smoke.
Fire & Water Damage recovery did a great job remediating my unit after an upstairs leak in my condo. They were prompt, professional communicators, responded to all my questions, and kept me in the loop on the status of the job throughout. While professional mold remediation is not "cheap", they follow industry standards and I believe they price their work fairly. They sent me a comprehensive bid at the start of the project and stayed within that budget.
Can not say enough positive things about Fire and Water Damage Recovery. We had a fire at our home and needed to relocate for 9 months - FWDR oversaw the remediation/abatement/cleaning . . . of personal and household items in addition to the house itself. Would not have been able to do any of this without them. HIGHLY RECOMMEND!!!
Had a small leak (1 bathroom and small hallway) when doing renovations that went down to the neighbors house. Building HOA recommended FWD Recovery because they've used them before; considering my neighbor's situation, I obliged as it was a Friday evening leak. Confirmed with my neighbor the extent of the work performed as I received a bill claiming almost 18 hours of labor about $2K... I reached out to get clarification what the hours incurred related to and received no visibility into the work performed and was just told essentially, that it's based on timecards and "it's not made up"... I ran my own calculations based on the work that was performed and observed by my neighbor and came out to about less than half of that... The labor was as such per my neighbor: Day 1: 45min initial response, set up, mapping etc - include drive time of about 1h since emergency call. Let's add another 30m to load the truck as well (5 fans and 2 dehumidifiers). x2 people (4.5 hrs vs 8 hrs at a rate of $142.99 per hour) Day 3: 2.5 hours, monitoring and ducting. x2 people Day 7: 1 hour to pick up equipment and go. x1 person (6 hrs vs 9.5 hrs at a rate of $95.23 per hour). Total difference: $785.69 Dollars of unexplained "Labor" charges that weren't "made up."
Reviews pulled from Google · Refreshed monthly
About Fire & Water Damage Recovery
Fire & Water Damage Recovery is a premier smoke damage restoration company serving San Leandro, CA and surrounding communities. With over 15 years of specialized experience, our IICRC-certified team provides comprehensive restoration services including fire damage repair, water damage recovery, mold remediation, and emergency mitigation. We understand that fire and water damage emergencies demand immediate professional response, which is why we operate 24/7/365 with rapid response times typically under one hour. Our project managers maintain transparent communication throughout the restoration process, ensuring your property receives expert care. We work directly with insurance companies to streamline claims and reduce your out-of-pocket expenses. Our team combines cutting-edge restoration technology with genuine commitment to customer satisfaction, as evidenced by our 4.8-star rating. Whether residential or commercial, we handle projects of any size with professionalism and expertise.
Company Details
- Founded
- Est. local business
- Service Area
- San Leandro + surrounding CA
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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