BluSky Restoration ContractorsSmoke Damage Restoration in Sacramento, CA

DO NOT hire this COMPANY If you are looking to fix to flip with cheap work, they might be your people, but if you are looking for quality work in a home you plan to live in, these are not the people you want to invite into your home. BluSky was recommended by our insurance to handle a fresh water leak. Sandra came out and sold us with her words and a few projects the company worked on. Googles lack of bad reviews gave us some hope. However, there is a lack of professionalism and communication, which are two things a company should have when working in construction. We started talking about the project July of 2021 with a 7 week time line, with an expected completion date of October 12, 2021. They could not complete the job within that timeline and the project was ultimately never completed. Not only did they do sub-par work, we continuously had problems. They installed thicker drywall in our hallway that housed our Washer and Dryer. The drywall was also uneven, so the wall pinches the washer and dryer at some points, but not others. They installed a sink that left an inch gap from the back splash of the bathroom. Once replaced with a sink that fit better, they had to cut the legs, but didn't seal the bottoms or put risers on the bottom, so it has soaked up the water and split on every single leg. They were messy with their work. We found ourselves going through the house and cleaning up, pulling out finish nails, or removing paint after they left. They ruined our bath tub with stuff that was stored “out of the way” - possibly with some chemicals. There was no resolution for this other than they will talk to their guys. The flooring company they hired shattered our sliding glass window, so BluSky made me work with their flooring companies insurance to handle the damage. Glass shattered all over our newly installed floors, since they failed to tape off the window properly. After a month of trying to scramble around from the hotel, work, or school to the house, I found a company to replace the damaged sliders. Let's continue with the floors. BluSky placed the orders for the floors, but they didn’t order enough thresholds for the flooring. It took 6 months to get the new thresholds in. When they came back to install them, they top nailed in the thresholds into a concrete floor and the transition in the kitchen is a huge tripping hazard with a large gap. We had a flooring inspector come in to check the work and found multiple issues through the house. They failed to level the floors, even through Sandra said it was a part of the job. Ultimately, BluSky was unable to present a reasonable resolution. Our project was handed over midway to their new project manager Andrew who tried, but ultimately failed to communicate in our preferred method of email with scheduling and plan of actions. They constantly rescheduled because they have other “emergencies” they needed to respond to and had no empathy on how their actions may affect their clients. On August 11, 2022, we decided not to invite them back into our home complete the remaining work needed and Sandra’s response to our communication was baseless and lacked evidence of work they claimed to do. We offered to settle for the work that was performed that we didn’t have to redo (even some work we had to redo). I ended up working with a mediator at the California Contractors State License Board, years of negotiations via email, false promises to speak with her boss Todd, we finally settled for the amount I had originally proposed in August of 2022 on December of 2023. So why did I wait so long to share this review? Because I'm moving and I don't have to worry about retaliation for sharing my story. So please steer clear of this company and wait for a reputable contractor that may not be able to start right away.

The were amazing to work with. Best remediation company ever. I have worked with several companies in the past and this guys and gals were on point, responsive and available. My emergency occurred on a Friday and there were there the same day, work on the weened and also were super responsive every step of the way.

The Blu Sky Restoration team is second to none, especially Sandra, Andrew, Roy, Diego, Adam, and Andres. Their communication, responsiveness, and attention to detail was above and beyond. This process was overwhelming at times and I had a lot of questions. They were generous with their time, detailed in their explanations, and provided me reassurance along the way. It felt like they were treating my home as if it was their own. The quality of the work and attention to detail was more than I could have hoped for! Highly recommend!