American Fire RecoverySmoke Damage Restoration in Citrus Heights, CA

We had a house fire in June of 2025. Losing our home, belongings, and the process of navigating all the things we had no idea about (contents, construction, housing, insurance) was a nightmare. The vultures arrived within hours and it was almost impossible to know who to trust. Add to that, everything I heard about contents companies was terrible. Horror story after horror story. Items lost, broken, stolen, overcharging, recovery items still smelling like smoke, you name it. Then we met Ray Ranciato from American Fire Recovery (AFR). He had a kind and caring approach but we still didn’t know if we could trust him. We had no pressure from Ray. He met with us several times over the course of a couple of weeks, explained the process thoroughly, and gave us references to check. Every single reference we called had fantastic things to say about Ray and his team. One thing about Ray – he will not leave you hanging. If he doesn’t immediately answer your call, he will immediately call you back. The only time he has not answered us has been when he was with another client. We have tons of respect for Ray. This is such a great team of people and we received the best care we could hope for during a very stressful event. Dave did a complete inventory of all our belongings, complete with serial numbers and measurements. This made it so much easier to report unsalvageable items to our insurance company. He took pictures of all of our things, including spreading out the wrecked items and photographing them so we could try to recognize our destroyed belongings. And then there’s Lawrence – well, what can we say about Lawrence. He’s one of the kindest people I’ve known. He handled our items with so much respect and care. When he returned boxes of our contents back to us, they were packaged professionally. Every box was put in the room it belonged in (the boxes were labeled by room/contents) with the top split open for us so we could dive in and unpack. Items that were less priority were loaded into our garage, in groups of what room they belonged in. Lawrence would regularly return to remove empty boxes and packing. He took the items we no longer wanted and donated them for us. He even removed our “garbage” items – things that were not donatable. He even offered to hang our pictures throughout the house! We are so grateful for his care and kindness. He and Small Fry (his cute little dog and company mascot) are welcome to our house any time! A fire is a horrific experience. AFR eased the pain for us. I get nothing in return by recommending them. I know how awful a fire is and want other people to have the same great experience my husband and I had.

In December 2025 our family experienced a house fire that changed everything overnight. The shock, the loss, and the uncertainty were overwhelming. In the middle of that darkness, Raymond and the team at American Fire Recovery became our angels and our heroes. They approached our home and the entire situation with remarkable care and delicacy. Nothing felt rushed or careless. They treated our belongings and the damaged space with the respect it deserved during such a painful time. From the first day they showed up, they were nothing but hard workers—reliable, thorough, and constantly helpful. They made a difficult process feel manageable when we barely had the energy to think. What truly set them apart, and what we will never forget, was their genuine kindness and compassion. It was not a sales pitch or something they turned on to win the job. It came from the heart, through and through. They treated us like people they actually cared about, not just another job. That warmth and humanity made all the difference when we needed it most. Raymond and his team did far more than restore a house. They helped us begin to feel like ourselves again. We are deeply grateful. If you are facing a fire or restoration situation in the Tri County areas, I cannot recommend American Fire Recovery highly enough. They are the real deal. Hamilton Family

Look no further. Ray Ranciato, the owner of American Fire Recovery and his crew will take care of you. I had a large fire loss on June 28, 2023. Ray and his crew are very organized, professional and friendly. Ray explained everything about savable and not savable Personal Property. Ray's crew logged everything, I mean everything, of what was recoverable and what was to be discarded. He then had everything cleaned, wrapped and carefully boxed for storage at his warehouse. He also had a professional cleaner take care of our clothes, shoes, hats, purses, etc which were delivered within days of the fire. Finally, he had all the debris removed. An amazing job. When I moved back home, I was truly amazed how well our saved personal property were labeled and organized, room by room, including garage! Have Ray and his crew to take care of you and your Personal Property. It's devastating enough after a fire so you need a professional like Ray who knows what to do and do it with compassion.