Pro Sewer RepairSewage Cleanup in Seattle, WA

Pro Sewer Repair were professionals from start to finish. They were willing to come out on a holiday weekend to trouble shoot and bid out the project. We got three bids and the other two companies provided brute force approaches for 3x the price! Pro Sewer came up with a creative solution that worked without a hitch and was significantly(!) less expensive. They also provided an alternative approach and cost parameters should it become clear that approach #1 wasn't going to work, but we dIdn't even need it. Given the nature of our sewer problem, coordinating with the city was critical for expediting the repair. Chris was on it and updated us throughout the entire coordination process. He also checked in with us regularly to make sure we felt that things were moving along smoothly. The two gentleman who came out to do the repair knew exactly what they needed to do and understood the nuances of our particular situation. Within a few hours, we were back online. The folks at PSR are really good at what they do, are creative thinkers when a situation requires it, and are really nice human beings. They aren't interested in giving a super high bids simply because they can. I HIGHLY recommend using these guys.

Scope of work: Replace broken pipe and street above it, line appropriately 30’ of existing pipe back to the house. Fair pricing, professional/friendly/relaxed crew, accurate timeline estimates. They had the expertise and experience to make quick work of this big job requiring city permits and inspections. When they found a snag in the pipe lining, Rob the owner went above and beyond and had the team dig up and repair the pipe break without adding any costs. The crew leader gave me daily progress updates, always presenting a positive and upbeat demeanor. The street replacement team worked quickly, like clockwork, and the results are beautiful. Everyone in the office was equally impressive with their knowledge, expertise, and follow through. I strongly recommend this company for permanent plumbing solutions.

They were quick to come over and scope out our deteriorated sewer line, provided a written estimate via email in the mid-price-range of the market, scheduled the work, and then came when they said they would; removed our sidewalk stones, dug a big hole, "shot a liner" to the sewer main, and restored the surface to almost as good as new. Calm communication and a good experience overall. Other sewer repair companies ghosted us after a verbal estimate or charged an expensive fee just for the scoping before the estimate.