A1 Sewer & Drain Plumbing & Water HeatersSewage Cleanup in Virginia Beach, VA

We had an undetected water leak in a wall and at the exterior water meter (Quest plumbing joints)A1 was the third company I called. We were stood up by one and a contact request from another was never answered. I’m glad that happened. My experience with A1 was exceptional, from the initial contact, to a rep coming to the residence to recon the problem, to the field technician who actual did the repairs. Everyone was courteous and professional. Their service was prompt and I was never in the dark anytime in the process. I believe the price was reasonable ( $3200 but was then given a 5% discount) for the scope of the work which included an excavation at the meter, removing the hot water heater to get the interior wall leak. They are even going to come back at a later date to reinstall the hw heater after the water damage is mitigated and restoration is complete. Truth be told I was hesitant to use a bigger company but now I have no regrets. I highly recommend using A1.

I am very satisfied with the service I have received from C.J. when it comes to my sewer pipe issue. He was very helpful in providing the information I needed to make an informed decision on the extent of repairs needed at this time. He also came back out so I could add some addition items to my punch list, and provided all the avenues I needed to secure financing. I am excited to have this work started and completed next week! Thanks again. Other A-1 team members worked over the course of several days until my sewer pipe and all piping services in the kitchen, laundry room and bathroom were operating properly. David Pennigton and his dad educated me quite a bit while showing me all the inconsistencies found from a previous remodeler 30 years ago. These services never worked so perfectly! Ryan Pro came in as the closer to this great team as he spent quite a bit of time removing an ill-installed shower head system by the previous remodeler and replacing it with equipment that now provides a shower never experience before in our household. This team of A-1 professionals deserves much gratitude for their meticulous job performances. I will recommend A-1 to anyone needing plumbing services!

I’ve always had the best experience with A1. They respond quickly and go above and beyond. I called on a Saturday because our water heater was leaking and made an appointment for Monday. They called me back a few hours later offering to come out Sunday without charging a weekend rate since they considered it more of an emergency so it could get resolved sooner. Now it’s Monday and I have a new water heater just like that! Fair pricing for great service and knowledgeable technicians.