Calloway Cleaning & RestorationSewage Cleanup in Cincinnati, OH

Our basement flooded-the crew came in and took care of things. We were so grateful. We then requested they take care of our restoration..it was a disaster. 3 months later…our basement was measured 3 different times (because the main guy forgot/lost the measurements/insert a lot of excuses that made no sense). We just weren’t getting anywhere and we were getting frustrated, so we finally called and complained….someone else came out…told us we “fell through the cracks” and promised to take care of us. He said he would contact our insurance company to provide a quote-I gave the direct number to our agent. She said she never received and correspondence. We never heard from him again. I was surprised to see their rating so high. I would absolutely never recommend them.

We can’t say enough good things about these guys. We had a mold issue and they tested and gave us a clear plan of remediation. They executed the plan quickly, always giving us a heads up when they were on their Way. Job was done well and quickly. Definitely would recommend.

I cannot express how horrible. My experience with Calloway has been. I had fire damage in my office, I was given a quote, but never told that I would need to repaint and change the ceiling tiles to fully get rid of the smoke smell. I was told the job was 100% after allowing them the weekend cleaning my office, the below pictures are just from the ducks, my husband and I cleaned after them. I was told that the ball was dropped on me and that the cleaning hadn’t been done and so they sent two other guys in to do it. The smoke smell’s been there for three months now I paid them $3000 and got nothing but headache. Someone needs to give me my money back Cyndi Hutchinson.