Superior Cleaning Solutions LLCSewage Cleanup in Baltimore, MD

I hired Superior cleaning services to fix my dryer vent. It was dislodged from the brick exterior wall. They came out in a timely fashion, remedied the problem and were very professional as well as personable. The price was fair and my overall experience was more than favorable. I definitely would recommend Superior cleaning to family and friends without hesitation.

Tyler is the agent that assisted with carpet cleaning on 5/22. He did explain before starting the cleaning that some stains will not come off. I didn’t have much stains it was a few food stains not something that wouldn’t come off. I am not happy with the results because it seems like no effort was put in.l normally clean the carpet myself and needed some professional work this time and there’s no difference,l actually do a better job with my small machine.He didn’t clean up after his work,there was water on the floor in my dining room towards the living room where the pipes were. I am not happy with the service and l don’t think l”ll be using them again.Save your money and find another company

Not the best Customer Service! TRAINING NEEDED! A commitment was made a week ago! A clear indication their service sucks! And there is room for improvements! Lets just say, Jennifer should not be cloned! We don't need another one of her running around! All I asked was if we could push back the appointment by an hour! When booking, they gave me a window for arrival for up to 3hrs, so why couldn't I get an hour grace?! I didn't feel it was appropriate for her to discuss a cancellation fee, I had no plans of cancelling! So I didn't! To pay a stupid tax for asking for an hour later appointment didn't seem fair! Nor was rescheduling! Dang! I already waited a week!!! So instead of them working with me, they cancelled my appointment without telling me! No text! No Email!! NOTHING!!! Until 9:15am when I called to see where the tech was!! I prepared my home for their arrival and rearranged my work schedule for what? NOTHING!!! Perhaps they feel they are the only carpet cleaners in town! NOT!!!!! I'll have someone here in the morning! Price is better! Customer Service way better!! An NO FEES for rescheduling even if its just an hour!! The new company reviews speak for itself, so I'm sure the overall experience will be amazing! Superior Cleaning, Not so Superior! And there's room for improvements! Never again will I call them for anything! Your Special is not so special and it won't be until training is provided for the unamazing chic that answers the phone!