Catons Plumbing, Drains & Water CleanupSewage Cleanup in Baltimore, MD

Called them for a frozen pipe that burst. Sent out a plumber who did okay work. Have to redo the pipe he replaced because it's QPVC and his replacement piping is bent putting stress back on that area. Water remediation crew didn't check my flooring which had a lot of water on it, flooring is bowing in multiple areas after they finished. The crew also damaged my flooring when setting up a plastic tarp to isolate the area. Crew also didn't clean up any of the drywall dust from demoing, only did so after I asked them to. Going to have a GC tear up the floors to look for mold since they didn't even bother to. Edit: Changing review from 2 to 1 stars. I called Catons with my compliants and asked how they would remediate it. Supervisor Dennis I spoke with told me they could only offer to spray anti-fungal when I had someone else pull up the floor. He also said the threshold wasn't their fault as it looked, based off my pictures, that the damage was caused by the flooring they failed to remediate per the contract I signed. Haven't heard back in multiple days, going to file a complaint with the city.

I’ve used Catons Plumbing multiple times and have never been disappointed. Alphonso is awesome! Always professional, friendly, and in a great mood. He got the job done quickly and did great work.

We had our shower break: Henry was here within a couple hours and got everything fixed up. Excellent service: he was very clear about what needed doing and how much it would cost. We've used several plumbers over the past few years and Henry is the one we'll be calling back.