About This Company
The Sewerage & Water Board of New Orleans is a municipal utility providing essential sewerage and water services to the New Orleans metropolitan area. As the primary public agency responsible for wastewater management and water distribution, they handle sewage cleanup, emergency response, and infrastructure maintenance throughout New Orleans, LA 70165. The board operates as a government entity serving both residential and commercial customers with 24/7 emergency services availability. While not IICRC certified as a restoration contractor, they provide critical sewage system management and water service solutions. Their extensive experience spanning over a century in wastewater management makes them a significant resource for sewerage infrastructure and emergency water service issues. Contact them at (504) 529-2837 or visit swbno.org for service requests and billing information.
Services
Services Offered
Safe sewage cleanup and contamination removal for residential and commercial properties.
Sewage Extraction
Rapid removal of contaminated water using commercial-grade extraction equipment.
Contamination Removal
Safe disposal of contaminated materials following EPA and OSHA guidelines.
Sanitization & Disinfection
Hospital-grade disinfectants applied to all affected surfaces.
Odor Removal
Ozone treatment and air scrubbing to eliminate sewage odors.
Surface Treatment
Antimicrobial coating applied to prevent bacterial regrowth.
Waste Disposal
Proper bagging, transport, and disposal of biohazardous waste.
I don' have anything positive to say about SWBNO!! Straight trash!! Billing, customer service, promise pay, all entities of this company is garbarge!! I have had countless disputes battling this company for many years for overcharging me for water bills. My highest bill I had from them was over $13,000 over 10 years ago! I'm currently experiencing a $3,777 at a home i just moved in 6 months ago. Like how is it EVERY home I've moved to in New Orleans over the past 10 years have extremely high water bills? I have gotten multiple plumbers to check for leaks and no leaks are found on any of the properties. I'm so over these ppl at SWBNO! Something has to be done about the thievery that's taking place with our water bills in the city of New Orleans. RIDICULOUS!!
Anyone else pay their bill online? I always pay before the due date. Total due this month on my paper invoice $172.11. When I go to pay it online it says the total due is 183.09. I pay 172.11 5 days before the due date. Not sure what the extra $9 charge is for. This has been going on for months now, how many honest folks are you scamming out of $10 a month by up charging them online. We need options and I think the Lower Decatur Class Action should really be turned into a city wide class action lawsuit.
We submitted a request for a recycling container 2.5 weeks ago that hasn't been responded to yet. I called to check on the status of the request and was told it would take 6-8 weeks to get a recycling container. It is not acceptable to wait 2 months for a recycling container to utilize a service we pay for.
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About Sewerage & Water Board of New Orleans
The Sewerage & Water Board of New Orleans is a municipal utility providing essential sewerage and water services to the New Orleans metropolitan area. As the primary public agency responsible for wastewater management and water distribution, they handle sewage cleanup, emergency response, and infrastructure maintenance throughout New Orleans, LA 70165. The board operates as a government entity serving both residential and commercial customers with 24/7 emergency services availability. While not IICRC certified as a restoration contractor, they provide critical sewage system management and water service solutions. Their extensive experience spanning over a century in wastewater management makes them a significant resource for sewerage infrastructure and emergency water service issues. Contact them at (504) 529-2837 or visit swbno.org for service requests and billing information.
Company Details
- Founded
- Est. local business
- Service Area
- New Orleans + surrounding LA
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
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