Roto-Rooter Plumbing & Water CleanupSewage Cleanup in Fort Lauderdale, FL

Dang. What a nightmare. Sean, replaced my water heater but couldn’t seem to figure out how to fit the metal tray under the tank.. that tray would have protected my new investment of a water heater from future water damage: had it been installed.. but it wasn’t. ——— Seems that sean shuffled and shoved the tank in so tight he damaged my AC water lines… now I have water everywhere again!! with no tray!! what a nightmare. During installation the technician Sean somehow flooded 2 units downstairs next to my unit and one upstairs. I have no idea how plumbing works but I called Roto Rooter in trust of their professionalism.. 2 technicians were at my property and I still have water on the floor. Yes I have a new water heater—— but did I even need to replace it in the first place?!?!?!!! I’m still standing in water?? crazy part is I left a positive review BEFORE the job was completed because Sean insisted it would help he gain credibility….but unfortunately the truth shows.

This was A Great experience overall I’m in tequesta Fl and I had a leaky hot water heater and Wesley J. from Roto-rooter responded very quickly to my home And he did such a amazing job From the bottom tray newly installed to the top of the Mew copper pipes to the middle of the Hot water heater Hard to find honest people Highly trained professionals as him self now days , he also moved my storage and put it back when finished ✔️ he did such a clean job and even added the water heater safety tank (thermal expansion tank) that I highly recommend I haven’t had hot water like this and pressure like this for quite some time he also walked me through every step of the way explaining what went wrong and showing me everything he was doing , the Guy knows his stuff I’d highly suggest when you call roto rooter to ask for him because he takes his job seriously and is highly educated . Thanks Wesley J !!!

I cannot say enough wonderful things about the entire Rooter Plumbing team. Jimmy was an absolute gem from the very beginning. He carefully assessed the damage, patiently walked me through the process, and helped ensure that everything was put in place properly. Wesley, the plumber, was incredibly professional, kind, and thorough. Chris assisted with the water restoration and was equally helpful, taking the time to share valuable advice and tips throughout the process. The two other team members who joined them were also friendly, respectful, and a pleasure to work with. What an outstanding team! They turned a stressful incident into a smooth and manageable experience. I wholeheartedly recommend this company, they have earned my trust and will absolutely be my go-to for life. Thank you to the entire team for your professionalism, patience, and exceptional service!