SERVPRO of Downtown SeattleMold Remediation in Seattle, WA

I had significant water damage in my basement while I was out of town and came home to find soaked carpets and walls and called ServPro to come help. They showed up quickly, had a very fast working and professional team, did their best to minimize the damage to my home, worked very efficiently, left everything remarkably clean even after taking out multiple walls and ceiling areas, and really minimized the impact on me and my home while also very effectively remediating the water damage. All I had to do was call them and they took care of everything else. Such a relief in the midst of what was an exceptionally stressful situation. Highly recommend.

We value and appreciate our team at Serv-Pro! Jason Rittenhouse is our main guy for sites at the Seattle YWCA and has never missed a call at all hours of the night and there have been plenty! Thank you Serv-Pro for our partnership!

The team came out and did the mitigation work which was fine, but did not communicate that this company branch does not do restoration work, despite the website saying they do (the website comes from corporate apparently which I learned on a call with them afterwards). They have some restoration service, but do not do small jobs, so we are left in this state to figure it out ourselves. The people that came by did NOT communicate beforehand that they would be removing and disposing of trim, and they could not put back in "pre-damage condition" as their website states. I question the necessity of removing it in the first place, as the trim directly behind the source of the leak was left in place. The cost quoted by a separate company to put the trim back and replace missing trim was quoted over $1000. Consider this when making a decision to use this company.