SERVPRO of East MemphisMold Remediation in Memphis, TN

Margarita and her team were absolutely wonderful. We were very fortunate to have her leading the crew for our pack back and and each of her team members were super nice! Thanks for a jibe well done!

I had a very disappointing experience with this ServPro location regarding a furniture cleaning service. This was surprising to me given the strong reviews I found posted here. I was provided an estimate of approximately $600 to clean four chairs and approved the work based on that price. After ServPro completed the cleaning, I received a bill for more than $1,300 — more than double the quoted estimate. At no point before the work was performed was I notified that the price would change or given a revised estimate to approve. The first time I learned about the additional charges was after the service had already been completed. A final bill that is more than twice the original estimate without prior notice or authorization is extremely frustrating and not the level of transparency I expected when working with a professional restoration company. If you are considering using this location, I strongly recommend getting clear written confirmation of all potential charges before work begins, particularly if your items are being taken off-site. Based on this experience, I would not use this location again.

Luis, Oswaldo and William from ServPro were at my door very quickly when Jessica called them out for water damage. They're very courteous and professional also they have the right equipment to get the job done right the first time.i highly recommend them for whatever your restoration needs are required.