ServiceMaster Fire & Water Recovery By QRTMold Remediation in Portland, OR

I have had 2 floods in my basement over the past four years. 1 from an irrigation pump and this time my water heater busted. luckily the water heater has it own space about 4 feet down. water had reached the top and started flooding in to the main part of the basement. My first thought was who do I call that I can count on to get to my home quickly. I had used Servicemaster for my first flood. I was very pleased with there service the first time and decided to use them again. They arrived at my home within a hour. They immediately got to work and removed almost 800 gals of water within a couple of hours. I also commend them for taken precaution when entering my home. They put on booties before entering my home, without me asking, and covered my carpet before bring in machines. They were always mindful of there surroundings,while also taking care of business. after they were done, they told me the next steps and asked me if I had any questions. Before leaving Brandon left me his number, which I used several time. He always picked up or returned my phone call within a reasonable time. If you want fast and quality work from a great group of people I suggest using Servicemaster, there reliable and make you feel important.

Alex and his team were quick to help us get our home back in one piece after a kitchen flood. Their communication was top notch and they were always available to answer questions or address our concerns. They were very patient with a particularly pesky neighbor, and they even came out the week of Thanksgiving to fix an issue that would have otherwise taken three more weeks. Highly recommend Service Master!

A battery in our laptop blew up on our vintage dining room table. It caught it and the hardwood floor on fire. Smoke-filled our home and it was a disaster. We called two other companies, but they just didn't seem to have much skill at discovering the damage.So we called service master. Alex came to our home along with our insurance adjuster. I was stunned at how much damage he was able to find. smoke on the walls cabinetry our bed, and all fabic such as our couch, chairs and rugs. Service master set up a camera in each room that took a 360° picture of each wall in the house. They prepared a documented bid for all the work and submitted it to our insurance company. After approval they began cleaning everything in the house. Then they moved everything out of the house into a pod in the street and refinished all of our floors. We found out that the local Service MasterIs a Christian based business., and they certainly lived up to that goal. After the work was done, they replaced everything in the home. Using the pictures that they had taken initially they replaced evrything back exactly as it had been before they started their work. I was completely impressed with the employees and the management. There was no foul language and everyone had arespectful and helpful attitude'. I might add that a week after we had our fire our daughter in Tigard had a similar fire from a 2 way radio that was charging in her kitche. It also blew up, doing thousands of dollars worth of damage to her home as well. She also contacted several other companies. But we insisted that she call Alex of service master, which he did, and she herself, was stunned at the difference in the skill level of the management and the staf just as we were. They completed her work and she is as happy as can be I would not hesitate to recommend service master to anyone who has damage to their home. Herman Venable. Gresham, Oregon.