Absolute Flood Response | AFR ConstructionMold Remediation in Las Vegas, NV

Absolute flood came in with excellent service and hospitality. Profesional and very to the point. Clean and fast work. Would highly recommend! Edwin and Frank couldn’t be more professional. Franks clean work left a good impression.

I can’t speak highly enough of Absolute Flood Response (AFR) and the incredible team that helped me through one of the most stressful experiences of my life. From the moment Juan (PM), Joshua, and the crew arrived at my home at 3:00 AM, they were quick to respond—shutting off the blaring fire alarms and immediately assessing the extensive water damage. My entire home had flooded from the second floor, with water pouring out of every light fixture and ceiling opening. Despite the chaos, the AFR team worked tirelessly to move all my furniture and belongings out with minimal damage. They packed and transported everything into storage Pods efficiently and with great care. When it came time to move into my new home, they handled the delivery and unpacking seamlessly. Joshua stayed in constant communication with me, keeping me informed on pod deliveries and progress. He was professional, reliable, and genuinely friendly. Karen, the mediator, was also instrumental in keeping both me and my landlord up to date throughout the entire project. Her coordination ensured the process moved smoothly and that everyone involved stayed informed. I truly hope no one has to experience waking up to a flooded home—but if you ever do, I sincerely hope Absolute Flood Response is the team that shows up. They were a lifesaver.

I wanted to write a review about my experience with AFR. Sadly, my office experienced flooding due to an upstairs leak. I initially called another company and received a quote, but a friend of mine recommended AFR, so I decided to give them a call as well. I’ll be honest — I’m pretty skeptical these days because customer service in general has become pretty lackluster. That said, I can confidently say the customer service from AFR was excellent from start to finish. One thing I appreciated immediately was their willingness to work with me after finding out my USAA homeowners insurance would not be covering the damages. Since I was paying out of pocket, that mattered a lot to me, and they treated me fairly throughout the process. That was the first sign to me that this was probably going to be a good company to work with. Once the quotes came in, what really made AFR stand out compared to the competitor was the thoroughness and detail in their estimate and scope of work. I’m admittedly pretty OCD and detail-oriented, so I appreciated how clearly everything was broken down and explained. After speaking with Karen, we moved forward and scheduled the work. Anthony, who I would consider the lead on the project, was excellent throughout the entire process. His communication skills and responsiveness to texts and questions were outstanding. He showed up every day without fail and always maintained a professional attitude. When the crew arrived, Xavier and Sergei handled the demolition and mitigation work. The first thing I noticed was how well they prepped and protected the area before starting. Honestly, it was above and beyond what I expected. Any concerns or considerations I had were immediately addressed without complaint, although the reality is I barely had to say anything because their preparation and professionalism spoke for themselves. Since I had concerns about mold and mitigation, I paid very close attention to the process, and I was genuinely impressed with the level of care and diligence they showed. They documented everything thoroughly with photos and videos, kept the area extremely clean, and were meticulous with the work being performed. Anthony also consistently checked in throughout the project to make sure everything was progressing properly. Toward the end of the process, Jose handled the reconstruction work, including drywall, fiberglass, mudding, and texturing. He also did an excellent job, and the finished product came out great. Overall, I’m extremely impressed with AFR from top to bottom. Good customer service is hard to find nowadays, and this company exceeded my expectations. Hopefully I never need to call them again because that would mean I have another leak — but if I ever do, I would not hesitate for a second to use AFR again. Thank you AFR, Anthony, Xavier, Sergei and Jose for a job well done.