Carolina Water Damage Restoration of CharlotteMold Remediation in Charlotte, NC

When water damage occurs and the source and extent are unknown, immediate investigation and repair are a necessity - Carolina Water Damage Restoration of Charlotte was promptly on top of both when we experienced a water pipe blockage and overflow damage. When I noticed water damage in our second floor laundry room and first floor kitchen ceiling, I knew I needed assistance quickly. I called three companies in the area - two of which required me to leave voicemails (and to this day, I still have not received a call back), but Jake at CWDR answered on my first call and had us scheduled for an assessment the next morning. The assessment was thorough, the remediation was complete, and the repairs made the affected areas look like new - all performed within a short and reasonable time period. Jake's assessment was sufficiently thorough that our home insurance company fully covered the damage without questioning the assessment or estimate. I have now recommended CWDR to several neighbors and have CWDR on speed dial for any future needs.

My office space had a couple inches of standing water from a leak in my neighbor's suite. I called Carolina Water Damage Restoration of Charlotte, and Jake was on site in under an hour. He was able to get my entire suite bone dry, inspected for damage, even made the necessary repairs. He handled everything very professionally and super easy in case an insurance claim needed to be filed. I hardly leave reviews, but I was so pleased I took the time to let others know you can count on Jake to get the job done!

I reached out to CWDR to help with a water leak and suspected mold growth as my breathing was being affected. They were super responsive and came out that day to do an inspection. They then began the mold mitigation process and were excellent at communicating with me on what to expect the entire process as well as the timelines necessary to get job done. They did a beautiful job of eliminating the mold, as well replacing the trim and the flooring. They even made sure the furniture and other items were back where I left them before the project. Would highly recommend!