About This Company
Professional Restoration Services (PRS) is a leading mold remediation and water damage restoration contractor serving Apex, NC and surrounding areas within a 50-mile radius. With over 15 years of industry experience, PRS specializes in comprehensive mold remediation, emergency water extraction, and complete restoration services for both residential and commercial properties. Our IICRC-certified team responds to emergency calls within one hour, providing rapid mitigation and assessment to prevent further property damage. We work directly with major insurance carriers to streamline claims processing and reduce out-of-pocket costs for our clients. PRS is available 24/7/365 for emergency situations, ensuring immediate professional response when you need it most. Our highly trained crew members, including specialists like Jhoel and Josh, are known for exceptional customer service and efficient project execution. We handle everything from water line emergencies to comprehensive mold remediation using industry-leading equipment and techniques. Contact Professional Restoration Services today for expert restoration solutions backed by certification, experience, and a 4.9-star customer rating.
Services
Services Offered
Professional mold assessment, removal, and prevention for residential and commercial properties.
Mold Assessment & Testing
Air and surface sampling to identify mold species and contamination levels.
Containment Setup
Negative air pressure barriers to prevent mold spore spread during remediation.
Mold Removal
Physical removal and disposal of mold-contaminated materials per IICRC S520 guidelines.
HEPA Air Filtration
Industrial air scrubbers capture mold spores during and after removal.
Antimicrobial Treatment
EPA-registered biocides applied to treated surfaces to prevent regrowth.
Post-Remediation Testing
Independent clearance testing to verify successful mold removal.
PRS was extremely quick to respond to our needs. We had a water line hissing out of a line in the kitchen for most of the three days we were away. They came right over within an hour of calling and immediately got to work. They started taking up the LVP and placing fans around the area affected. They removed most of our homes flooring and started the drying process. It took 5 days to completely dry out the floors and remove the fans, but they were totally professional during this process. They showed up everyday to take moisture readings on all the floors and labeled us "dry". Lead techs Josh and Brent were an asset to the process with helpers Jeff and Lewis. Kudos to them all. I woudl recommend PRS to anyone who needs their services without any hesitation whatsoever. They work seamlessly with the insurance companies and all you have to do is sit back and watch. Now we move onto the next phase of rebuilding and am awaiting a project manager to take over that process. I feel very confident that that phase will go as smooth as the last.
We started with PRS because of a neighbors experience, but stayed with PRS because of their customer service. The initial mitigation crew associated with Jhoel and Josh were very sympathetic and efficient. Our project manager Michael had wonderful communication and always did what was best for us as the customer. Dave G. was fantastic following up and making sure we were progressing appropriately as well. Every employee of PRS was incredibly professional and I would recommend them to anyone.
When we discovered a leak in our shower, Professional Restoration Services turned what could have been a nightmare into an absolutely smooth, painless experience. From the very first call, they were prompt, professional, and reassuring. Esam was our first point of contact, and he responded quickly, clearly explained what to expect, and set everything in motion right away. Our mitigation team (Brent, Kyle, and Jess) has been fantastic. They arrived promptly, communicated every step, and handled the issue with professionalism and care. We’re impressed with their work so far and truly appreciate how smooth they’ve made the process. Highly recommend PRS!
Reviews pulled from Google · Refreshed monthly
About Professional Restoration Services
Professional Restoration Services (PRS) is a leading mold remediation and water damage restoration contractor serving Apex, NC and surrounding areas within a 50-mile radius. With over 15 years of industry experience, PRS specializes in comprehensive mold remediation, emergency water extraction, and complete restoration services for both residential and commercial properties. Our IICRC-certified team responds to emergency calls within one hour, providing rapid mitigation and assessment to prevent further property damage. We work directly with major insurance carriers to streamline claims processing and reduce out-of-pocket costs for our clients. PRS is available 24/7/365 for emergency situations, ensuring immediate professional response when you need it most. Our highly trained crew members, including specialists like Jhoel and Josh, are known for exceptional customer service and efficient project execution. We handle everything from water line emergencies to comprehensive mold remediation using industry-leading equipment and techniques. Contact Professional Restoration Services today for expert restoration solutions backed by certification, experience, and a 4.9-star customer rating.
Company Details
- Founded
- Est. local business
- Service Area
- Apex + surrounding NC
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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Certifications
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