Done Right Carpet & Restoration Inc.Mold Remediation in Spring Lake Park, MN

When our toilet plugged and flooded our home, it was one of the most stressful experiences we’ve dealt with as homeowners. Done Right made an incredibly difficult situation so much easier to get through. From the moment we reached out, they were responsive and clearly knew what they were doing. They took the time to explain exactly what this phase of the remediation process would look like, so we never felt left in the dark wondering what was happening to our home. They showed up on time, worked professionally, and somehow managed to do it all with a friendliness that genuinely put us at ease. When you’re dealing with water damage, you need people you can trust in your home — and Done Right earned that trust completely. Highly recommend them to anyone facing a similar situation.

My wife and I were very fortunate to have been referred to this local restoration company by the people who cleared our sewer line that had backed up into our finished basement! Jon and his crew arrived within 90 minutes and immediately cleared away all the shelving and storage boxes from the wet, contaminated areas; pulled up the soaked carpet and pad; removed wet sheetrock and baseboard trim; pressure washed and sanitized the contaminated surfaces; set up large fans and a big dehumidifier to dry things out; and hauled off all the wet, dirty trash the sewer backup created. The odor and humidity diminished immediately and now, a day later, the odor is completely gone and the humidity much. Jon returned today to check moisture levels and assures us he will follow up until it's completely dry. My wife and I also really appreciate the way that Jon has worked with our insurance company to ensure that it gets all the information needed to get full benefit of our insurance coverage. We heartily recommend Done Right to anyone who has the misfortune of experiencing a sewer line backup!

When our water softener broke, it caused water damage throughout our family room, our son's room, the bathroom, and the laundry room. It was a very stressful situation, but Done Right made the entire process so much easier. John and his team responded the very same day, which gave us immediate peace of mind. From the moment they arrived, they were professional, knowledgeable, and compassionate. They took the time to explain every step of the restoration process, answered all of our questions, and treated our home with great care and respect. One of the things we appreciated most was that they worked directly with our homeowner's insurance company, which took a huge burden off our shoulders during an already stressful time. The team worked efficiently without sacrificing quality, and it was clear they take pride in their work. They were punctual, organized, and maintained excellent communication throughout the entire job. We are incredibly grateful for John and his team’s prompt response, outstanding customer service, and dedication to doing the job right. They turned a stressful and overwhelming experience into one that we felt supported through from start to finish. We highly recommend Done Right to anyone in need of water damage restoration. They truly exceeded our expectations, and we wouldn't hesitate to call them again if we ever needed their services.