About This Company
SERVPRO of Boston Downtown/Back Bay/South Boston/Dorchester is a trusted restoration contractor specializing in mold remediation, water damage restoration, and emergency property cleanup services. With a 4.9-star rating from 135+ customer reviews, this IICRC-certified team provides professional, skilled restoration services to both residential and commercial properties throughout the Boston area. Available 24/7 for emergency response, they offer rapid assessment and mitigation of mold, water damage, fire damage, and flooding incidents. Their experienced technicians work directly with insurance companies to streamline claims processes and ensure comprehensive coverage. Serving downtown Boston, Back Bay, South Boston, Dorchester, and surrounding neighborhoods, SERVPRO combines industry certifications, advanced equipment, and compassionate customer service to restore properties quickly and thoroughly. Whether you're dealing with basement flooding, storm damage, or mold concerns, their prompt response and professional expertise make them a reliable choice for Boston-area property restoration.
Services
Services Offered
Professional mold assessment, removal, and prevention for residential and commercial properties.
Mold Assessment & Testing
Air and surface sampling to identify mold species and contamination levels.
Containment Setup
Negative air pressure barriers to prevent mold spore spread during remediation.
Mold Removal
Physical removal and disposal of mold-contaminated materials per IICRC S520 guidelines.
HEPA Air Filtration
Industrial air scrubbers capture mold spores during and after removal.
Antimicrobial Treatment
EPA-registered biocides applied to treated surfaces to prevent regrowth.
Post-Remediation Testing
Independent clearance testing to verify successful mold removal.
⭐️⭐️⭐️⭐️⭐️⭐️ (If I could give more than 5 stars, I would.) I’m a property manager for a high-rise apartment building in Boston’s Back Bay, and during my first week at this new property, I got the call you never want: a burst pipe on the 6th floor with flooding all the way down to the underground garage — on Christmas weekend at 9:30 PM. As my on-call team and I were heading to the property, we contacted SERVPRO along with our plumber. Within minutes, I received a call from the Area Director, Jonathan, who let me know they were already on their way and immediately walked me through water shut-off steps and next actions. Within 30 minutes, Jonathan and his crew were on site. Without hesitation, they began setting up water extraction while Jonathan and I walked the building floor by floor to assess damage and determine next steps. Honestly, it felt like watching a commercial — the professionalism, coordination, and speed were incredible. What could have been total chaos became a controlled, organized response. We had flooding in over 24 units plus common areas, and Jonathan’s team — Jeff, Jose, and the entire crew — got straight to work. When they say “Like it never happened,” they mean it. Communication was excellent throughout the entire process. I even requested additional reporting (spreadsheets to track unit status and progress), and they delivered without hesitation. Thank you, Julie! It was a terrible situation — but an outstanding experience thanks to SERVPRO. Thank you to Jonathan and the entire team. You truly are the GOAT when it comes to unanticipated disasters.
I had a flooding emergency in my basement and called ServPro. Everyone involved in this process was professional, skilled and were all nice people! Special shout-outs to Caroline, who stepped me through every part of the process, and Connor, Ryan and the 1st 2 guys to show up (don’t remember names, I was prob in shock w the flooding!)
Servpro was wonderful! David handled my reconstruction of my basement and was beyond amazing to work with! I’m very happy with the constant communication from David and the outcome of my basement. I highly recommend this company and David! Thank you! Trish Roy
Reviews pulled from Google · Refreshed monthly
About SERVPRO of Boston Downtown / Back Bay / South Boston / Dorchester
SERVPRO of Boston Downtown/Back Bay/South Boston/Dorchester is a trusted restoration contractor specializing in mold remediation, water damage restoration, and emergency property cleanup services. With a 4.9-star rating from 135+ customer reviews, this IICRC-certified team provides professional, skilled restoration services to both residential and commercial properties throughout the Boston area. Available 24/7 for emergency response, they offer rapid assessment and mitigation of mold, water damage, fire damage, and flooding incidents. Their experienced technicians work directly with insurance companies to streamline claims processes and ensure comprehensive coverage. Serving downtown Boston, Back Bay, South Boston, Dorchester, and surrounding neighborhoods, SERVPRO combines industry certifications, advanced equipment, and compassionate customer service to restore properties quickly and thoroughly. Whether you're dealing with basement flooding, storm damage, or mold concerns, their prompt response and professional expertise make them a reliable choice for Boston-area property restoration.
Company Details
- Founded
- Est. local business
- Service Area
- Boston + surrounding MA
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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Certifications
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