Sentry Mold ProtectionMold Remediation in Decatur, GA

Sentry mold was a disaster! They came in to fix mold that had accumulated from leaking pipes. Their tech came in and removed the basboards/cabinets but then busted a pipe which caused a MAJOR leak in my master bathroom going through the wall to my closet and into my master bedroom floor through the ceiling below and it was raining downstairs. They had told me they would try to fix the carpets, but they did say they would take out the ceiling that was ruined because of THEIR worker. However, they told me when they came back that they were not fixing the carpets or the ceiling where they had caused the leak. They also put a tube in between my door crack when they were filtering the water, the tub froze and now my door won’t lock. This happened December 27th and it’s still not done. My two kids and I have been in a hotel ever since. Would NOT recommend. Edit to add: When they finally did “finish”, my kitchen and living room were caked with sawdust an inch thick from where they didn’t tape off the areas correctly. I had to clean everything after they left due to the condition it was in. Every room they entered had to be cleaned. A month later and I’m still buying things that they destroyed due to negligence.

Tyler and Tyrel did a great job with the remediation in our home. We had mold in the bathroom that needed to be treated—it had started spreading to the other bathroom, and there was also mold coming from a leaking water heater. What could have quickly become a disaster was handled with care and professionalism. They came in and cleaned everything thoroughly, taking extra time to ensure the showers were properly caulked and the walls were spotless. *I initially gave the review 5 stars but after looking at the work once they left, I updated my review and gave it 3 stars because they did not put the vents back on properly. One vent cover was on upside-down so you saw everything in the vent while sitting in the dining room. Pic attached. And other vents were not tightly screwed back on and were peeled off from the paint so it made the area around the vent look bad. See pics. I sent info to the company about this and they never updated anything. This is what made me feel like the review had to be adjusted. It looked horrible around the vents.

We recently experienced a water heater leak that caused significant damage to our garage wall, living room, and kitchen. From the very beginning, Bret Joseph, and the entire Sentry Mold team were outstanding. They were highly professional, knowledgeable, and communicative throughout the entire process. From start to finish, they clearly explained every step, set expectations from point A to point B, and followed through exactly as discussed. There were no surprises everything they said would happen, did. The team arrived on time, worked efficiently and took the time to answer every question and address every concern we had. What truly stood out was their attention to detail and the level of care they put into their work. They didn’t just complete the job and move on they treated our home as if it were their own, ensuring everything was done properly and thoughtfully. The walls and floors look excellent, and we genuinely appreciate the care, effort, and pride they put into restoring our home. Bret, and Joseph, are down-to-earth, trustworthy, and highly capable professionals. We are extremely grateful for the work they did and would absolutely recommend them to anyone needing restoration or repair services.