Remediation GroupMold Remediation in Atlanta, GA

I selected Remediation Group based on their reputation and positive reviews, not because they were the lowest-priced option. My experience was mixed. The Water Mitigation portion of the project was excellent. Michael Van der Sandt and his team were professional, responsive, and completed the work on schedule. Communication was outstanding throughout the mitigation process, and every question I had was answered promptly. Michael is a true professional and a valuable asset to the company. Unfortunately, the Reconstruction phase was a different experience. Communication with the estimator Clinton Parker was extremely difficult. Emails often required multiple follow-ups before receiving a response, and text messages frequently went unanswered. I also discovered duplicate charges on the reconstruction estimate for work that had already been billed under the mitigation phase. To the company's credit, they acknowledged the mistake, and confirmed that approximately $1,100 in duplicate charges would be removed from the final invoice. Overall, my experience was mixed. The mitigation team earned 5 stars, while the reconstruction phase fell well below expectations.

Hedger was great at managing my water damaged home. He explained each step, was on time, helpful, and showed the utmost respect. He called even when he wasn’t scheduled to show up to check on the process. I felt safe and reassured. His entire team was kind and explained everything they were doing. Ryan was great as well. I’m sorry I can’t remember everyone’s name but they all did a great job. Water damage can be stressful but this team really eased my mind and nerves.I would use this company again and highly recommend them.

Chance did an excellent job repairing the drywall and trim around our attic stairs! He was on time, prompt, professional, and very kind. I especially appreciated how understanding he was of our barking dog! Chance took the time to explain everything he was doing, laid down a protective barrier to keep construction dust and debris contained, and thoroughly cleaned up when the job was finished. The workmanship was great, and the entire experience was easy and stress-free. I would definitely recommend Chance and will absolutely use him again for future projects! Josh, who scheduled and supervised the appointment communicated well throughout the scheduling process and even came to the site to check on the work. Great communication and customer service all around!