Big Wave RestorationMold Remediation in Tampa, FL

My husband and I interviewed four companies and chose Big Wave. From the very beginning of the horrendous discovery of mold, Mike Thompson explained in detail the process and completely documented the steps that were taken. Communication was continuous and they were always on time and prepared. Every member of the team was professional and respectful of our home and our pets. Upon conclusion of the remediation, our home looked like nothing had ever happened. I highly recommend Big Wave and already have.You will be in good hands with this very professional and caring team.

On our way home from vacation, we had found that a hose had burst causing water to get into our home, completely ruining our living/dining room floors and soaking most of our walls. I called Big Wave that Sunday and spoke to Paul, who had his crew out the very next morning. They worked fast and efficiently to get everything dried out before mold could grow. They were also very knowledgeable and helpful with my insurance process and made me feel at ease multiple times during the whole ordeal. I was very pleased with Big Waves services!

We were devastated to hear when our condo in Florida had a fire which involved extensive damage of water and smoke. Not being from Florida, we were overwhelmed how we were going to navigate all of this. Paul contacted me immediately after the fire. He was calm, grounding, and empathetic. His team arrived quickly to our condo and immediately went to work. He walked me through, step by step, what I needed to do on my end. I was overwhelmed by the prospect of what we had to do. Paul understood our loss and was patient as he took the time to explain and update around the clean up and restoration. He was always available, always responded promptly, and provided the information we needed. He was instrumental from start to finish. Paul made an impossible situation feel manageable and solvable. He handelled a stressful process with professionalism while also being genuinely kind. This made a huge difference during such a difficult time. If you should ever need a restoration service, call them first. It will be the best decision you made.