Pure Restore LLCMold Remediation in Northglenn, CO

These guys did a GREAT job. They took care of everything for me . Alvaro was really easy to work with and very helpful. There price was also really good and fair they did not try to take advantage of the situation unlike other companies I dealt with. I would recommend them anytime disaster strikes . They made my life easier

Pure is one of the worst and most unethical mitigation companies we've worked with. As professional property managers, we regularly work with mitigation and remediation companies. We only hired Pure twice because they were recommended by one of our plumbers when our primary mitigation vendors were unavailable. Both experiences were extremely disappointing. Before they would even step foot on the properties, they required our agents to sign an emergency work authorization form. With no immediate alternatives during active water situations, we reluctantly signed. That was a mistake. After their initial visits, we repeatedly requested a quote or at least an estimated cost from their office. They refused to provide any pricing guidance despite multiple attempts to get clarity. Instead, they installed drying equipment and air movers for roughly 24 hours and later sent invoices totaling around $10,000. There was minimal on-site labor time (approximately six hours total), yet the invoices were extraordinarily high. We ultimately instructed them to remove all equipment and had our primary mitigation company complete the work for a fraction of the cost. When we attempted to dispute the charges directly with the owner, the response was dismissive and condescending rather than solution-oriented. Even the homeowner’s insurance carrier questioned the pricing and covered only $6,500 of the nearly $10,000 invoice — leaving a significant gap due to what they considered excessive charges. This experience reinforced many of the negative stereotypes that unfortunately exist in the mitigation industry. We strongly encourage homeowners and property managers to be extremely cautious, demand written estimates, and fully understand any authorization forms before signing. We will not be using this company again.

This company did a great job! I only needed to rent some equipment to dry it out a portion of my basement when my outdoor faucet failed. They were courteous, prompt, and helpful in the process. I highly recommend them when you’re in a bind and you need a good company to help you.