PuroClean of Central DenverMold Remediation in Denver, CO

Toilet backed up and flooded bathroom and bedroom. PuroClean showed 3 hrs after it was reported to insurance company. Their people were great very knowledgeable and did the water removal and dehumidifying and kept in touch with us to talk about the status of the job.

PuroClean was the third restoration provider we met over the course of a water leak problem in our kitchen and they were definitely the best. They were referred to us by our insurance company. When others told us our entire kitchen had to basically be torn apart (including countertops, backsplash, plumbing and floor), PuroClean gave us a good plan that caused the least amount of disruption. Follow through was top notch and communication was helpful and frequent. First Nicola and his assistant came out and explained the process and took measurements. They were easy to understand and clear about what they would do. They recommended using an additional company, RenewMedic, to remove our cabinets without destroying the countertops, backsplash or plumbing. PuroClean would then follow up with flooring removal and drying and cleaning, doing whatever was necessary to make our kitchen usable again. It took a few weeks for us to make a decision along with our insurance company. PuroClean did not disappear; rather, they kept contact by message and email and once we gave them the green light they began work very quickly, setting up a neat enclosure and starting the drying process. Within a few days our cabinets were out and off to the shop to remake what needed to be done, and the drying and cleaning work of PuroClean was completed. After the work was completed the kitchen was left clean and neat. Additionally, the office professionals at PuroClean provide prompt and clear estimates, invoices and are available right away for any phone communication. I don’t usually write long reviews but I believe PuroClean deserves high praise for not only the excellent work they do, but the way they treat their customers. I will always recommend them in the future.

Do not trust. Do not use. This is a scam collaborating with insurance companies. They will charge you $20 just to clean one spatula. Multiply that for everything in your house that smoke touches. $20,000 labeled cleaning for “brick a brack”. They almost “trashed” all of my stuff before I came home and told them I want it all back. I saved some valuables from this. We also had stuff stolen from our house including thousands of magic the gathering cards and some sentimental items. We were locked out of our house with our family and three cats for a day in the heat. I’d rather take the chance annd get sick and clean stuff myself, than use this company. Sucked us for the total amount our insurance would cover. After all the stuff that went wrong, they said they could give me 20% off…Not worth the trauma they caused me and my family. Never use them!