SERVPRO of Park La BreaMold Remediation in Los Angeles, CA

Extremely Disappointed – Unprofessional and Negligent Servpro is the WORST . DO NOT hire these people - my belongings are covered in mold still & dirt - nothing was wiped down. My god mom took her life last year & all I had left was my stained glass rainbow painting she made me. Mona threw it in a box with no bubble wrap or care and it’s now shattered glass , only thing I had left of her. It’s honestly devestating. No care whatsoever and my pictures thrown into the box crumpled that I had from my childhood. Highly recommend to go somewhere else these people don’t care about your belongings 💘 Because of their negligence, my belongings are now contaminated again in my new apartment, and going to continue to be sick This wasn’t just careless—it was dangerous and inexcusable. If you’re dealing with any kind of mold or serious remediation, I would not trust ServPro , Mona or her team with your health or your property. Mona and her team are unprofessional & lack integrity. Go anywhere else you’ll be happy you avoided these people. She also cracked my 65 inch TV screen & called me names. Honestly Mona , I know the truth & so does my family. You’re the one who’s unethical & doesn’t value clients belongings. No accountability taken at all. update :The RESPONSE is a lie and they never did any of that and I never said those things. THEY BROKE my stuff and took no accountability . RUN from these people.

I had the pleasure of working with Mona from SERVPRO of Park La Brea and I am beyond impressed with her professionalism and service. She was attentive, knowledgeable, and made the entire process smooth and stress-free. Mona went above and beyond to ensure everything was handled with care and efficiency. I felt confident and supported every step of the way. If you’re looking for a company that truly delivers excellent customer service, I highly recommend SERVPRO of Park La Brea and especially Mona. She is an absolute gem to work with!

This week I had a flood emergency at my home. ServPro of Park La Brea was referred by my insurance and I'm so glad they were. Mona and the team were quick to respond, knowledgeable about procedures, and kind to me at a very stressful time. I had questions and both Mona, the owner, and Peter, the technician, were patient and polite while answering all of them. Mona is a boss. Her crew are professionals. I'm so glad to have them on my team. Thank you!