SERVPRO of Fresno NorthwestMold Remediation in Fresno, CA

Jason and the Servpro team at SERVPRO of Fresno Northwest did an outstanding job on the mitigation and full reconstruction of my home. From the very first day they arrived, the entire crew was professional, respectful, and clearly knowledgeable. What truly impressed me most was Jason’s communication. He kept me informed every step of the way with clear, timely updates. He took the time to explain what needed to be done, why it was necessary, and what to expect next—never making me feel in the dark or overwhelmed. Whenever I had a question or concern, Jason responded promptly and made sure I felt heard and supported. The quality of the mitigation and reconstruction work was excellent. The team worked efficiently, paid close attention to detail, and didn’t cut any corners. Most importantly, they genuinely cared about customer satisfaction. They didn’t consider the job complete until I was completely happy with the results. My home looks better than it did before the damage, and I felt taken care of throughout the entire process. I highly recommend Jason and the Servpro team if you need mitigation or reconstruction services. They deliver great work and make customer satisfaction a real priority. David Engstrom

We experienced a water line leak under our concrete foundation. Our insurance company sent out Servpro to assess and perform the cleanup. Everyone with Servpro was professional and friendly throughout the entire process. The cleanup crew was very thorough and worked very clean. I opted to continue to use Servpro for the reconstruction portion since they had done such a good job on the clean up and had worked well with my insurance company. The repairs that they performed included insulation, drywall, some cabinet replacement, painting and reinstalling appliances. The crew was very friendly and accommodating and continually expressed their desire to make us happy. I highly recommend Servpro of Fresno Northwest for any kind of clean up and construction needs.

First and foremost I would like to express my gratitude and sincere thanks for the wonderful work that was done on our home. Jason was very instrumental on my decision to stay with your company for the completion of the project, instead of going with the other contractor that the insurance company sent to offer a bid. Although they came in lower, trust and commitment and reliability are much more important to me. Whenever I called Jason he would always respond by either answering immediately or ensuring that he would call me back asap, and he did. His character comes across as very honest and trustworthy and he always made me feel that whatever I needed he would make it happen, and he did. Being in business myself, I saw all the qualities of not just a great marketing person, but a person with a heart and loves his job. He is definitley a people person. I will refer others to your company because of my experience with him. Thank you once again. Brenda Baldwin