About This Company
911 Restoration of Portland is a leading restoration contractor specializing in comprehensive mold remediation, water damage restoration, and emergency cleanup services throughout the Portland, OR area. Available 24/7 for emergency response, our IICRC-certified team arrives within one hour to assess and begin immediate mitigation of damage. We handle residential and commercial properties with expertise in mold removal, basement flooding recovery, fire damage restoration, and complete restoration services. Our experienced professionals work directly with insurance companies to streamline the claims process and minimize out-of-pocket costs for homeowners and business owners. With a 4.5-star rating based on over 160 customer reviews, 911 Restoration of Portland is recognized for exceptional customer service, professional project management, and thorough restoration solutions. We serve Portland and the greater Portland metro area with rapid response times and comprehensive damage assessment.
Services
Services Offered
Professional mold assessment, removal, and prevention for residential and commercial properties.
Mold Assessment & Testing
Air and surface sampling to identify mold species and contamination levels.
Containment Setup
Negative air pressure barriers to prevent mold spore spread during remediation.
Mold Removal
Physical removal and disposal of mold-contaminated materials per IICRC S520 guidelines.
HEPA Air Filtration
Industrial air scrubbers capture mold spores during and after removal.
Antimicrobial Treatment
EPA-registered biocides applied to treated surfaces to prevent regrowth.
Post-Remediation Testing
Independent clearance testing to verify successful mold removal.
Richard Brown was our project manager and the moment my husband and I met him - right off the bat he was SO friendly, professional, and helpful answering every question with grace and patience. I might've asked the same question again and again and he always answered with patience. He kept saying over and over again "don't worry about it we will take care of you guys." We felt so at peace during such an uncertain time of our home being flooded and having to be displaced from our home for almost half a year. Richard ALWAYS answered every phone call, text and email promptly even though I'm sure he was loaded with lots of other clients. His team of guys worked tirelessly in extremely hot temperatures and were always so kind and professional. They never got annoyed with my kids that were very curious to watch them every step of the way. Richard thank you from our family to you for everything we appreciate your help a ton!!
I cannot recommend 911 Restoration highly enough. When my basement flooded, their team was at my home within hours and immediately took action to address the damage. My rep, Richard Brown, was exceptional. He is clearly experienced and knowledgeable, but what stood out even more was his empathy and calm approach. I was panicked, and he took the time to walk me through every step of the process, laying out the issues and solutions clearly. He even spoke directly with my insurance agent, which made the entire process much easier for me. Richard’s team, including George and Melvin, were equally outstanding. They were professional, kind, and thorough. Every person I interacted with from 911 Restoration demonstrated the same level of care and professionalism. They turned what could have been a nightmare into a manageable experience, and I walked away with total confidence in their work. If you are facing water damage or any restoration issue, 911 Restoration is the company you want by your side. They are responsive, compassionate, and true experts in what they do.
Chris and Melvin have been awesome to work with. Patrick Frank did a great job starting out the dry out process. Scott has been amazing. Shlomit is a delightful person and so wonderful to work with my husband calls her the little angel.
Reviews pulled from Google · Refreshed monthly
About 911 Restoration of Portland
911 Restoration of Portland is a leading restoration contractor specializing in comprehensive mold remediation, water damage restoration, and emergency cleanup services throughout the Portland, OR area. Available 24/7 for emergency response, our IICRC-certified team arrives within one hour to assess and begin immediate mitigation of damage. We handle residential and commercial properties with expertise in mold removal, basement flooding recovery, fire damage restoration, and complete restoration services. Our experienced professionals work directly with insurance companies to streamline the claims process and minimize out-of-pocket costs for homeowners and business owners. With a 4.5-star rating based on over 160 customer reviews, 911 Restoration of Portland is recognized for exceptional customer service, professional project management, and thorough restoration solutions. We serve Portland and the greater Portland metro area with rapid response times and comprehensive damage assessment.
Company Details
- Founded
- Est. local business
- Service Area
- Portland + surrounding OR
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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