Green Planet Restoration Of SeattleFire Damage Restoration in Tukwila, WA

I was lucky enough to stumble upon Green Planet Restoration after a bathroom leak. David met with me and my insurance adjuster to go over what needed to happen for water damage mitigation and repairs. Other places I considered working with only did water damage mitigation or repartition, or took an extensive amount of follow up from me to get information, so I appreciated how quickly GPR worked and how communicative they were throughout the process with me and my insurance. My space turned out even better than I expected!

We hired Green Planet Restoration for a mold remediation project, and they exceeded our expectations from start to finish. Their team quickly identified the source of the moisture using professional moisture meters and thermal imaging cameras, which gave us confidence that the root cause was being addressed instead of just treating the symptoms. They carefully removed all affected materials while maintaining proper containment. After the demolition, they thoroughly cleaned the area using HEPA vacuums and commercial-grade air scrubbers. What really impressed us was that they went beyond the required scope by sanitizing and wiping down surrounding areas to make sure everything was clean and safe. The project was completed professionally, on schedule, and with excellent communication throughout the process. Best of all, the property passed the mold clearance test on the first attempt, allowing our reconstruction to move forward without any delays. If you're looking for a knowledgeable, honest, and detail-oriented restoration company, I highly recommend Green Planet Restoration. Their expertise, advanced equipment, and commitment to doing the job right truly set them apart.

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit. This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!