Frontline Fire & FloodFire Damage Restoration in Tacoma, WA

We unfortunately experienced a small kitchen fire, and Will was exceptional from start to finish. He communicated clearly throughout the entire process, kept us informed every step of the way, and took the time to explain why each part of the cleanup procedure was so important. His professionalism, knowledge, and attention to detail made a stressful situation much easier to handle. Because of the confidence Will gave us, we decided to stay with Frontline for the reconstruction, and it was the best decision we could have made. The quality of the work exceeded our expectations, and everything turned out beautifully. Will truly went above and beyond to make sure the job was done right. If you’re looking for a company that genuinely cares about its customers, ask for Will—you’ll be in great hands.

I had a great experience with Frontline Fire and Flood when we discovered mold in our home. It was the basement spare bedroom to be exact. From the beginning, they were professional, knowledgeable, and made us feel like we were in good hands. They did an excellent job addressing the mold issue and were very thorough throughout the entire process. Jamal was especially great to work with. He was friendly, respectful, and took the time to explain everything he was doing. He worked hard, paid attention to detail, and made sure the job was done right. You could tell he genuinely cared about doing a great job and making sure we were satisfied. We’re extremely happy with the work Frontline Fire and Flood did at our house. I would definitely recommend them to anyone dealing with mold or needing restoration services. Great company and great service from start to finish!

Frontline did a great job addressing water damage to our home. Jamal was the onsite lead and was professional and thorough. He and Darius clearly and promptly answered my many questions as I interviewed a handful of vendors, providing all the documentation about their business and certifications I requested to help me make my decision. I appreciated that the team that showed up for the initial assessment -- Jamal and William -- were the same team that would be back to my home to address the water damage, giving me the opportunity to meet who would be onsite before I made my decision. Jamal and Darius did a great job communicating with me, keeping me up to date on when they would arrive each day. Jamal did a great job managing the work and the team, ensuring their work was professional and thorough, making sure they had everything they needed to complete their work. Justification for removing the materials they removed was well documented and conservative, while being complete, protecting the validity of my insurance claim and protecting my property. I particularly appreciate Jamal going well above and beyond by offering to navigate my attic when I let him know I was worried about the ventilation in another bathroom in my home that had grown some mold above the shower. He checked the attic, took photos to show me the vents were well-connected and moisture was not accumulating in the attic, and treated the mold on the ceiling. This was well beyond the kind of service I expected. I'd recommend Frontline to anyone in need of water damage cleanup.