PuroClean of Northeast TacomaFire Damage Restoration in Sumner, WA

I really thought that dealing with the water damage from a broken washing machine was going to be a horrible headache, but it turns out that not all of it HAS to be. Nik & team were super fast to get out to our location to check out the situation and then we’re back the next day with everything needed to get our space all dried out. They were clearly trying to preserve our quality of life in our apartment, while also making sure that everything that needed to be addressed got addressed. Very respectful, efficient, time-aware, and responsive (via text & call). I felt very at ease and confident that they were taking care of everything - what a relief.

This company is excellent and legitimate. I went with Quick Dry originally but they over promised and under delivered; I was so glad when Nik called me back to check on the project.

I recently called in for a hidden water pipe leak in my crawl space that had caused noticeable dampness and damage to the floor and surrounding walls. Nik was extremely helpful and thorough when walking me through the mitigation process and the estimated cost. His crew worked methodically to remove the wet materials that had been compromised. They cut out damaged sections of wall, identified and removed affected flooring, and set up industrial drying equipment to ensure the crawl space and the surrounding area were fully dehumidified. Throughout the process they kept me informed about each step, explaining what they were doing and why it was necessary. Their attention to detail demonstrated a high level of professionalism and knowledge of the damage restoration. Overall, the service was efficient, thorough, and communicative. The team’s rapid response and clear explanations helped reduce my stress during a disruptive situation.