United Restoration Inc.Fire Damage Restoration in Virginia Beach, VA

We had water damage to our floor from a leaky fitting on our dishwasher. We didn't know how long it had been leaking. Water was squishing up through the laminate floor about 15 feet from the dishwasher and we didn't know why. We called on January 29 after a really cold snap. They came right away and identified the source. They removed the damaged floor and dried out our kitchen and living room. They got approval from our insurance company for a floor replacement. We decided, at our expense, to also have them replace our carpeted stairs with hard wood to match the new floor. There are separate crews for mitigation and restoration. Both were professional and reliable. This ended up being a big project which required additional floor leveling and replacement of insulation under the house. All of the floor had to be removed which required the kitchen countertops to be removed and re-installed along with most of the cabinets. The drying process can take a while and the fans are noisy. They won't repair the damage until it is completely dry, which makes total sense. We couldn't be happier with the result. The floor looks fantastic and the stairs are crisp and modern and meet current code. United Restoration treated us well during the mitigation and restoration. Just plan for it to take longer than you think because there are so many moving parts with demolition, plumbers, painters, etc. We recommend United Restoration wholeheartedly.

I just want to thank United Restoration for the amazing repairs they completed on my home after significant water damage. The Project Manager Coy was extremely professional, approachable, attentive and passionate about his job. Hands down the best in Hampton Roads! His communication throughout this process was outstanding and it gave my family and I the comfort and confidence that this project would be a success. The entire staff was awesome and left a lasting positive impression. We would not hesitate to call on United Restoration for any future repairs. I highly recommend them to anyone in need of restoration services. Our house is a home again! Job well done!

Coy and his team did a phenomenal job on our house. There were a lot of repairs needed after our tenant moved out and we live in a different city. The house needed to be repainted, floors re-done, re-carpeting, doors replaced or repaired and many other repairs. Coy coordinated between me and my property manager seamlessly. He always seemed happy to help, friendly and polite. He responded to my texts very quickly and I never worried about the project because I could tell that he was on top of everything. Everything was completed quickly and perfectly - there wasn't a single thing that I had to ask them to re-do.