About This Company
Neptune Restoration is a premier fire damage restoration company serving Virginia Beach, VA and surrounding areas. With over 15 years of industry experience, we specialize in comprehensive restoration services including fire damage restoration, water damage mitigation, smoke and soot cleanup, and structural repairs. Our IICRC-certified team responds to emergencies 24/7, arriving within one hour of your call. We work directly with insurance companies to streamline the claims process and provide exceptional customer service during difficult times. Neptune Restoration is fully licensed, insured, and committed to restoring your property to its pre-loss condition. Our compassionate professionals understand the stress of property damage and provide transparent communication throughout the restoration process. We serve residential and commercial clients throughout Virginia Beach and the surrounding region with prompt, professional service.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
Neptune Restoration was recommended by a friend for their top-notch professionalism, smarts, and quick turnaround—they totally lived up to their reputation. When I called about water damage from a leaky fridge line, they squeezed in a same-day assessment and kicked off the fix with just a day's notice. The team walked me through every step to get my place back to normal, and their flexibility and awesome customer service made the whole thing stress-free. If you need reliable water restoration, these guys are it!
I cannot recommend Neptune Restoration enough! I was dealing with a difficult situation, and from the moment they arrived, they were incredibly understanding and compassionate. It’s rare to find a company that brings this much heart to their work. They provided a very thorough assessment and clear, honest recommendations that gave me peace of mind. They also moved quickly to get air blowers set up to start the drying process immediately. Beyond their technical expertise, they are just truly great people who genuinely care about their customers. If you find yourself in a tough spot and need restoration services, do yourself a favor and call Neptune first.
Neptune Restoration was recommended by our plumber after a clogged drain was cleared. We did have water damage in our bath vanity wall and floor. Steve came and gave us an estimate and work began the next day to dry out the area and make sure there was no mold in between the walls. Very satisfied with the quick response and excellent knowledge of the work to be done. Would highly recommend contacting Neptune Restoration if you discover any water damage and want to make a small job not turn into a major renovation. We are pleased we did.
Reviews pulled from Google · Refreshed monthly
About Neptune Restoration
Neptune Restoration is a premier fire damage restoration company serving Virginia Beach, VA and surrounding areas. With over 15 years of industry experience, we specialize in comprehensive restoration services including fire damage restoration, water damage mitigation, smoke and soot cleanup, and structural repairs. Our IICRC-certified team responds to emergencies 24/7, arriving within one hour of your call. We work directly with insurance companies to streamline the claims process and provide exceptional customer service during difficult times. Neptune Restoration is fully licensed, insured, and committed to restoring your property to its pre-loss condition. Our compassionate professionals understand the stress of property damage and provide transparent communication throughout the restoration process. We serve residential and commercial clients throughout Virginia Beach and the surrounding region with prompt, professional service.
Company Details
- Founded
- Est. local business
- Service Area
- Virginia Beach + surrounding VA
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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Certifications
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