Coastal Restoration & ConstructionFire Damage Restoration in Chesapeake, VA

I would recommend this company to anyone in need restoration services. Ernest and Demtiri were amazing.The team responded so quickly and handled everything with care. They were super professional, kind, polite, and made us aware of what was going on and what they were doing. They took their time and went the extra mile to be courteous because I was working from home. I would highly recommend them over and over again.

I had a LOT of damage from a hot water leak under the house which caused mold. Jason was in charge of the remediation and kept me informed throughout the process. He was awesome! Michael R was in charge of making sure everything was rebuilt correctly and to my satisfaction. He believes in doing things right the first time! He was absolutely awesome and I truly appreciate him going above and beyond to make everything right! This company is honest and does everything the right way.

If I could give 10 stars I would. My family and I experienced a huge upheaval when we hired what we thought was a reputable HVAC company to do work on our home. Instead due to their negligence they set a fire in the walls of our home totalling a bathroom and making the house unlivable due to the damage to house wide electricity and hvac system. We had never been in that situation before and thought we'd be best to hire a well know name to do the mitigation and repairs. Oh how wrong we were. I cannot stress this enough that the big chains DO NOT CARE ABOUT YOU! The big chain caused more damage to our home in the "fixing" by completely demolishing what remained of our HVAC system. We felt so out of our depth but knew we couldn't move forward with them for the rebuild. When the rebuild time finally came we had quotes done by several companies. Most of whom walked through the home in 10 minutes and gave huge quotes. I know another review mentioned the policy to sign on with Coastal for their full quote and I was skeptical initially to, but when I heard how much work they put into their quotes and how thorough they are we made the leap and signed on with them. Their different approach was apparent immediately as they jumped into action assisting us in working with insurance and preparing us for next steps. Their team was kind and patient with our concerns after we had such awful experiences with other companies in the past As they began their work they discovered huge water and mold damaged that developed in the long wait for repairs with the previous chain company. Coastal found damage the other company never caught that would have left our house practically unrepairable! This damage was more extensive then we could have imagined. But Travis and his team stood by us by being patient with us, reassuring us and walking us through every step of the way. When family issues arose and we had to leave the area we were fearful about how we were leaving the house in their hands completely. It takes a lot of trust but Coastal is worth your trust!! We ended up listing our home just days after the work was completed as we needed to move out of state. Our home wasnt even on the market 24 hours before we had offers and we were under contract in just 3 days. It was more than we ever could have dreamed of and I know its all thanks to the hard work of the team at Coastal. I hardly ever write reviews and only when I feel a company has really stood out. I strongly recommend you trust Coastal with any home repair you need. Their team is kind, competent, honest and at the end of the day they care about how the outcome is going to impact you as the home owner. They gave excellent expert advice along the way and took off so much stress and anxiety we had from the other companies we tried.