About This Company
24 Hour Restoration is a fire damage restoration specialist serving Salt Lake City, UT and surrounding communities with emergency response available around the clock. With a 4.8-star rating from 150+ customer reviews, the company provides comprehensive fire damage restoration services including smoke damage cleanup, water damage mitigation, and structural repairs. Their team, led by experienced professionals like Chris, Ricky, and Isaiah, works directly with insurance companies to streamline the claims process and restore properties to pre-loss condition. Available 24/7 for emergency situations, 24 Hour Restoration responds quickly to minimize damage and disruption to homes and businesses. The company handles bathroom and flooring restoration, fire cleanup, and full restoration services for residential and commercial properties throughout the Salt Lake City area.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
After a severe storm caused damage to parts of our roof, siding, and gutters, we contacted this repair company and were impressed by how quickly they responded. The project manager explained the insurance process clearly and kept us updated regularly throughout the repairs, which reduced a huge amount of stress during an already frustrating situation. Compared to contractors we’ve dealt with after past storms, this company felt much more organized and dependable. The repairs were completed professionally, materials matched well with the original exterior, and the house now looks even better than before the damage happened.
We are impressed with the results. Chris with 24 Hour was easy to work with and very helpful. In the attached photos the bathroom floors were replaced. Ricky and Isaiah were very helpful in the process
I don't often write reviews but I felt I needed to share some of our story to protect others from using 24 Hour Restoration and Action Plumbing. I made a huge mistake when I called Action Plumbing and then they called 24 Hour Restoration (I guess they are the same owners or working together in some manner.). This was all the result of a simple leak from our 1/2 bath. We have cameras showing them not following instructions from a supervisor and even not completing some of the work they charged us for. They scared my wife into signing a form giving them permission to rip out the tile and treat for mold (the leak was new and no reason for all the costs). They wanted about $8K to rip out the tile and replace for a 1/2 bath. Huge waste of money. Did a horrible job with horrible customer service (said they would come and would never show up, etc.). I could go on and on. One of the pictures I attached shows pieces of tile that went down our vent and toilet pipe. We ended up paying another company $500 just to clean the toilet pipe (including replacing a section of the pipe). I would highly recommend staying away from this company as they are not ethical in how they treat customers. Felt like they were just looking for an insurance payout.
Reviews pulled from Google · Refreshed monthly
About 24 Hour
24 Hour Restoration is a fire damage restoration specialist serving Salt Lake City, UT and surrounding communities with emergency response available around the clock. With a 4.8-star rating from 150+ customer reviews, the company provides comprehensive fire damage restoration services including smoke damage cleanup, water damage mitigation, and structural repairs. Their team, led by experienced professionals like Chris, Ricky, and Isaiah, works directly with insurance companies to streamline the claims process and restore properties to pre-loss condition. Available 24/7 for emergency situations, 24 Hour Restoration responds quickly to minimize damage and disruption to homes and businesses. The company handles bathroom and flooring restoration, fire cleanup, and full restoration services for residential and commercial properties throughout the Salt Lake City area.
Company Details
- Founded
- Est. local business
- Service Area
- Salt Lake City + surrounding UT
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
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