About This Company
Rescue Restoration is a premier fire damage restoration company serving Wylie, TX and surrounding areas with 24/7 emergency response capabilities. Specializing in fire damage restoration, mold remediation, and water damage cleanup, our IICRC-certified technicians provide comprehensive restoration services for residential and commercial properties. We work directly with insurance companies to streamline the claims process and minimize your out-of-pocket expenses. With rapid response times, professional expertise, and a commitment to exceptional customer service, Rescue Restoration handles everything from initial damage assessment through complete reconstruction. Our team utilizes advanced equipment and proven techniques to restore your property to pre-loss conditions. Whether dealing with fire, smoke, mold, or water damage, we provide expert solutions backed by industry certifications and years of proven experience. Available around the clock for emergencies throughout the Dallas-Fort Worth region.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
Jury is still out might improve might get worse. It has been 6 months + . Between them and insurance, my patients are very thin.
I wouldn't recommend this company. Came out for a quote and instead of explaining and going over the quote they just gave a price. Our mistake was not asking for more details initially. But we did call to receive a more detailed invoice after paying a deposit. They proceeded to come out and do their work and bring out another estimator for other work and we still didn't receive the detailed invoice. We called and emailed multiple times and started to felt like we were getting scammed. Communication wasn't great and we had to reach out for everything. When they were coming out, again for the invoice and when they were charging us for the work. The work needed was leak detection and cut out the wall because we had mold. A lot of the items charged just seem unnecessary. The 2nd estimator came out for drywall repair after the other tesm cut the wall out. Just over priced for a small area and quoted over 1,000 and found quality work under $600. Not to mention we even reached out to the first estimator for the detailed invoice and he seemed shocked we were even asking and didn't know what to say. They also left some items here and didn't dispose of everything like we were charged for.
Good experience. Great staff, wonderful communication and same day.service call. Thought we had mold in a/c ducts. Austin came out same day called 45 min before his arrival. Was skeptical at first about a “mold inspection,” quickly proved me wrong. Was not mold at all, vents and filter just need to be replaced. He then eased my mind more by showing me pics of what mold looks like from a job he had seen earlier. Just advised to get air. ducts clean, gave me a quote for cleaning air ducts. Was not pushy, very informative and highly recommended . Staff at office was pleasant, friendly and understanding. Thank you for coming out to evaluate the situation.
Reviews pulled from Google · Refreshed monthly
About Rescue Restoration
Rescue Restoration is a premier fire damage restoration company serving Wylie, TX and surrounding areas with 24/7 emergency response capabilities. Specializing in fire damage restoration, mold remediation, and water damage cleanup, our IICRC-certified technicians provide comprehensive restoration services for residential and commercial properties. We work directly with insurance companies to streamline the claims process and minimize your out-of-pocket expenses. With rapid response times, professional expertise, and a commitment to exceptional customer service, Rescue Restoration handles everything from initial damage assessment through complete reconstruction. Our team utilizes advanced equipment and proven techniques to restore your property to pre-loss conditions. Whether dealing with fire, smoke, mold, or water damage, we provide expert solutions backed by industry certifications and years of proven experience. Available around the clock for emergencies throughout the Dallas-Fort Worth region.
Company Details
- Founded
- Est. local business
- Service Area
- Wylie + surrounding TX
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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Certifications
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