Rescue RestorationFire Damage Restoration in Wylie, TX

What can I say about Rescue Restoration and all of its divisions? When I discovered a ceiling leak, they arrived before the plumber had even finished. They made sure the walls were completely dry to prevent mold, removed the tile, moved the furniture, and will finish the project by installing my selected flooring. Their team stays in constant contact with me, and every worker has been knowledgeable, skilled and professional. I can’t say enough about the quality of their work and service.

Stay away from Rescue Restoration. They never finished the project and damaged stuff while doing the project. It has been over a year and they are demanding payment, but have not finished. The quality of work is terrible. Nothing was done in the correct order and they won't fix it to make it right. They painted out Cabnets and used a brown caulk to cover mistakes. They got polyurethane on our stone fireplace and all over the baseboards. They stained our kitchen island. They put in new door casings and never used wood filler in the holes. The list could go on forever.

Highly recommended by our trusted plumber, and so fast to come help mitigate water damage that was found. Always positive team, kept telling us they would fix it as if it never happened! There were many unexpected challenges as the Rescue team removed affected areas and did many preliminary repairs. Then the Restoration team came in to finish the rebuild portion in three days! Everyone on both teams went way beyond expected to get our bathroom back beautifully. We are especially appreciative of the great detail that Inspector Mark Grow put into his estimate for the rebuild portion. It made it easy to address some of our concerns, as well as negotiate projected costs. Grateful!