Intensa Dry Mold & Water RestorationFire Damage Restoration in Plano, TX

We had a great experience with Intensa Dry Restoration. They arrived promptly and were extremely professional throughout the entire process. Everyone was very respectful of our home after a washing machine leak affected several areas. They came fully prepared with all the necessary equipment to get the job done properly. Luis checked everything daily, was very detailed, and always took the time to explain things. He was also very friendly and easy to work with. I would definitely recommend Intensa Dry Restoration to anyone needing mitigation or water damage services.

Intensa Dry did an exceptional job. They were prompt in responding to my request and got down to work immediately. The CEO of Intensa Dry took personal responsibility for the entire project and assembled highly skilled people to do an amazing work. The quality of work was highly praiseworthy and was done skillfully and professionally. The CEO explained every step of the work and answered all our questions and addressed all our concerns diligently and thoroughly. We would recommend Intensa unhesitatingly.

I contacted Intensa Dry after water damage during the January 2026 ice storm in Plano, which was an incredibly stressful situation. They answered my call in the middle of the storm, arrived quickly despite the icy roads, immediately identified the affected areas, and handled everything exceptionally well from start to finish. Their team managed the tear-out and drying process with care and precision. They set up commercial-grade equipment, including dehumidifiers and air movers, and monitored progress daily—taking detailed moisture readings to track the progress of the drying process, and documenting everything with photos. This gave me real peace of mind throughout mitigation. The reconstruction work was excellent. They matched the original materials, drywall texture, paint, and intricate floor tile and woodwork. When the project was complete, everything looked as it did before the damage—meeting or exceeding my expectations. The crew—Luis, Bobby, Francisco, Alex, Manuel, and Yordis—was polite, professional, and thorough in answering questions and addressing concerns. The owner, Elnard, was especially patient, responsive, and attentive throughout. They kept the workspace clean, protected unaffected areas, and communicated clearly at every stage. They also took the time to explain moisture control, mold prevention standards, and the antimicrobial treatments used to ensure the home was safe. What could have been a very stressful situation ended up being much easier to manage, thanks to how well their team handled everything. If you need professional water damage restoration in the Plano area, I highly recommend Intensa Dry based on my firsthand experience. They are a company you can trust, and if I ever need restoration services again, they will absolutely be my first call.