About This Company
SERVPRO of Southwest Lubbock is a trusted fire damage restoration company serving Lubbock, TX and surrounding areas with 24/7 emergency response capabilities. With a 4.7-star rating from 77 customer reviews, our certified team specializes in comprehensive fire damage restoration, water damage mitigation, mold remediation, and smoke cleanup for both residential and commercial properties. We are IICRC certified professionals dedicated to restoring properties and peace of mind following disasters. Our rapid response team arrives within one hour to assess damage and begin restoration efforts. We work directly with insurance companies to streamline the claims process and minimize out-of-pocket expenses for property owners. Equipped with advanced restoration technology and proven methodologies, SERVPRO of Southwest Lubbock handles everything from emergency board-up and water extraction to complete reconstruction and contents restoration. Available around the clock for emergencies, we understand that disasters don't wait business hours. Our experienced team, led by professionals like Mark Goldie and Roberto, is committed to delivering exceptional service and customer care during your most stressful moments. Trust SERVPRO of Southwest Lubbock for professional restoration solutions in the Lubbock area.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
We were shocked by the condition this unit was left in after the cleaning was completed. A social worker paid for this service to help a resident, and unfortunately the work was far below professional standards. The photos speak for themselves—trash remained in drawers, cabinets were dirty inside and out, the refrigerator and freezer still had visible debris, and multiple surfaces that were listed on the estimate as “heavy cleaned” were clearly not. Considering the invoice exceeded $4,000, this was unacceptable.I gave them an opportunity to make it right. They stated the fridge was not included in the estimate. We cannot recommend this company based on the quality of work we received.
ServPro is simply one of the best companies we have every used! We had the air ducts cleaned in 21 units as well as our office and laundry facilities. Lucas Flores let us know upfront what the cost would be. Roberto and Anthony did a fantastic job of cleaning our air ducts, returns, and servicing our H&A units if needed. They were here every morning, stayed busy and the only time they took a break was for lunch. These guys very professional, courteous, and quick! They serviced all six buildings and 21 units in just over a week. Our elderly tenants are breathing better, their allergies are better and myself and our tenants can't say enough good things bout Roberto and Anthony. We are extremely thankful for the dedicated team of ServPro!! We would use them again and again and HIGHLY recommend them for Airduct cleaning. We have also used them for water restoration after a hot water heater burst and flooded a unit. I would give them 100 stars if I was able to! Thank you again to Lucas, Roberto, Anthony and ServPro! GREAT company!! Great Service!
Our church has used SERVPRO twice for cleaning our kitchen - they’ve done an excellent job both times! The team members were courteous and informative. Their work was detailed and thorough. And at the end of the day we were pleased! Good work!
Reviews pulled from Google · Refreshed monthly
About SERVPRO of Southwest Lubbock
SERVPRO of Southwest Lubbock is a trusted fire damage restoration company serving Lubbock, TX and surrounding areas with 24/7 emergency response capabilities. With a 4.7-star rating from 77 customer reviews, our certified team specializes in comprehensive fire damage restoration, water damage mitigation, mold remediation, and smoke cleanup for both residential and commercial properties. We are IICRC certified professionals dedicated to restoring properties and peace of mind following disasters. Our rapid response team arrives within one hour to assess damage and begin restoration efforts. We work directly with insurance companies to streamline the claims process and minimize out-of-pocket expenses for property owners. Equipped with advanced restoration technology and proven methodologies, SERVPRO of Southwest Lubbock handles everything from emergency board-up and water extraction to complete reconstruction and contents restoration. Available around the clock for emergencies, we understand that disasters don't wait business hours. Our experienced team, led by professionals like Mark Goldie and Roberto, is committed to delivering exceptional service and customer care during your most stressful moments. Trust SERVPRO of Southwest Lubbock for professional restoration solutions in the Lubbock area.
Company Details
- Founded
- Est. local business
- Service Area
- Lubbock + surrounding TX
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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Certifications
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