About This Company
Rocky Top Restoration is a leading fire damage restoration and water damage restoration company serving Knoxville, TN and surrounding areas. With over 15 years of experience, our IICRC-certified team provides emergency restoration services 24/7 for residential and commercial properties. We specialize in fire damage restoration, water damage mitigation, flooring restoration, hardwood refinishing, and complete structural repairs. Our crew responds within one hour of your emergency call and works directly with insurance companies to streamline the claims process. Rocky Top Restoration handles everything from initial damage assessment and emergency mitigation to complete restoration and reconstruction. We're committed to restoring your property and peace of mind with professional expertise, fast response times, and exceptional customer service. Available around the clock for emergencies throughout the greater Knoxville region.
Services
Services Offered
Full-service fire and smoke damage restoration for residential and commercial properties.
Fire Damage Assessment
Structural evaluation and damage documentation for insurance claims.
Smoke & Soot Removal
Dry and wet cleaning methods to remove soot from all affected surfaces.
Structural Cleaning
Deep cleaning of walls, ceilings, and framing to remove fire residue.
Content Restoration
Cleaning and deodorizing of salvageable personal property.
Deodorization
Thermal fogging and hydroxyl generation to eliminate smoke odors.
Board-Up & Tarping
Emergency securing of openings to prevent weather and security intrusion.
Thanksgiving weekend we had a water leak that took out our flooring, some of the walls and part of our cabinets in the kitchen. Allie and the crew came in and got the damage cleared out quickly and efficiently, and then Gina worked with us to navigate the insurance hurdles to make sure we had what we needed so that we could get the kitchen repairs done in a timely manner even in the midst of the holidays. They communicated with us at every step and helped us design the new kitchen. They are honest, knowledgeable and efficient, and kept us updated at every step. Our new kitchen looks fabulous! We also had them replace a set of deck doors that we had been putting off and they made that process a breeze as well. Their crew members are all fast and efficient and did a great job on everything that we had to have fixed. We highly recommend them and will definitely use them again!! Brian and Stephanie Smith
I had a water supply line to a toilet burst on my 2nd floor. The majority of the damage was on the 1st floor where all walls, ceilings, floors and kitchen cabinets had to be replaced. Within a few hours of contacting them they were at my house ready to go to work. I could not have asked for a better experience with their team. This includes all of the workers at my house and all of their office staff. You won't be disappointed if you choose Rocky Top Restoration.
We had a flood in our home that was unexpected. It disrupted our entire routine and family life. Our family felt like we were in over our head. I contacted Rocky Top Restoration LLC only relying on Google reviews. Gina Atton handled every detail of the process for us with kindness and compassion. She was honest, communicated well, and advocated for us with our insurance company. She always was responsive, transparent, and make good recommendations. What started as a disaster turned into a beautiful blessing due to the help of Rocky top restorations and we are very thankful for their hard work .
Reviews pulled from Google · Refreshed monthly
About Rocky Top Restoration
Rocky Top Restoration is a leading fire damage restoration and water damage restoration company serving Knoxville, TN and surrounding areas. With over 15 years of experience, our IICRC-certified team provides emergency restoration services 24/7 for residential and commercial properties. We specialize in fire damage restoration, water damage mitigation, flooring restoration, hardwood refinishing, and complete structural repairs. Our crew responds within one hour of your emergency call and works directly with insurance companies to streamline the claims process. Rocky Top Restoration handles everything from initial damage assessment and emergency mitigation to complete restoration and reconstruction. We're committed to restoring your property and peace of mind with professional expertise, fast response times, and exceptional customer service. Available around the clock for emergencies throughout the greater Knoxville region.
Company Details
- Founded
- Est. local business
- Service Area
- Knoxville + surrounding TN
- Hours
- 24/7 Emergency Response
- Jobs Completed
- Verified via Google Reviews
- Certifications
- IICRC Certified
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Certifications
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